Information Technology Service Desk Specialist
New York, NY
Category: IT Admin
Industry: Communications
Reference ID: JN -022026-105426
Date Posted: 02/09/2026
Shortcut: http://careers.eliassen.com/09hljT
Description:
Onsite in New York, NY
Our client requires an onsite Information Technology Service Desk Specialist to support end users with Windows and Mac systems, mobile devices, and AV equipment. The role emphasizes responsive ticket handling, device imaging and deployment, and inventory management while contributing to enterprise initiatives.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $27.00 to $32.00/hr. w2
Responsibilities:
- Respond to user requests by phone, email, in person, and via remote access.
- Update the team on ticket progress and resolve issues in a timely manner.
- Provide computer + mobile device support to employees.
- Maintain AV equipment and conduct daily walkthroughs of conference rooms.
- Image laptops and desktops for deployment.
- Manage hardware and software inventory.
- Assist with enterprise-wide technology projects.
- Document processes, procedures, and issue resolutions as requested.
- Work onsite on weekdays and provide after-hours support when needed.
Experience Requirements:
- Experience supporting Windows and Mac endpoints, including configuration, setup, maintenance, and troubleshooting.
- Experience with ticketing workflows and timely incident resolution.
- Experience imaging and deploying laptops and desktops.
- Experience supporting mobile devices in a corporate environment.
- Experience maintaining AV equipment and supporting conference room technology.
- Experience managing hardware and software inventory.
- Ability to provide onsite and occasional after-hours support.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
-
Service Asset and Configuration Management Analyst
Jacksonville, FL
Description: Onsite in Jacksonville, FL Our client is a global science and technology solutions organization focused on defense, intelligence, homeland security, civil, and health markets. The team turns information into insight to deliver solutions th...
Date Posted: 02/01/2026 Recommended
-
Resilience and Recovery Analyst
Cincinnati, OH
Description: Onsite in Cincinnati, OH Our client is a leading U.S. financial services organization headquartered in Cincinnati with a broad retail footprint and robust technology operations. The organization operates an extensive branch and ATM network...
Date Posted: 01/19/2026 Recommended
-
Sr. Mobile Application Developer I
Washington dc, DC
Description: Onsite in Washington, DC The organization seeks a Sr. Mobile Application Developer to deliver secure, mission-critical iOS and Android capabilities for a federal customer. The role operates within an Agile team focused on high-security mob...
Date Posted: 02/11/2026 Recommended
-
End User – VOIP/VTC
Washington, DC
Description: Onsite in Washington, DC Our client is a premier technology integrator delivering engineering, intelligence, and enterprise IT solutions. The organization designs and sustains offerings that empower diplomatic missions, support warfighter ...
Date Posted: 01/27/2026 Recommended
-
Investment Business Systems Engineer
Madison, WI
Description: Hybrid 3 days on site in Madison, WI The Business Systems Engineer will lead day-to-day technical work for business systems architecture supporting front and middle office functions across public and private markets. The role will guide pr...
Date Posted: 01/27/2026 Recommended
-
Content Management Specialist
Anywhere
Description: Remote Our client is a leading, digitally driven financial services organization that blends innovative technology with a customer-first mindset. The company delivers a broad range of financial products and services across the United State...
Date Posted: 01/25/2026 Recommended
-
Senior Cloud Application Engineer
Cincinnati, OH
Description: Onsite in Cincinnati, OH Our client is a large U.S. financial institution headquartered in Cincinnati with extensive branch and ATM networks across multiple states. The organization ranks on the Fortune 500 and is among the largest banks i...
Date Posted: 02/01/2026 Recommended
-
Senior GenAI Coach
Plano, TX
Description: Hybrid Will start hybrid (3 days onsite, 2 days remote); will eventually move to 5 days/week onsite in Plano, TX The organization seeks senior GenAI Coaches to help enterprise engineering teams adopt AI-assisted development practices using...
Date Posted: 02/13/2026 Recommended
-
IT Infrastructure Engineer/Administrator
Boston, MA
Description: Onsite in Boston, MA Seaport Area of Boston, 5 days a week onsite for the first few months, flexible for 3-4 days onsite after that. Interview: virtual, then onsite. Contract to hire role. Our client seeks a senior IT Infrastructure Engine...
Date Posted: 02/10/2026 Recommended
-
Senior Business Data Analyst
Westlake, TX
Description: Hybrid Every other week onsite/5 days in either Westlake, TX, Smithfield, RI or Merrimack, NH Our client is seeking a Senior Business Data Analyst to drive the enablement of large-scale, event-driven platforms and services. In this role, y...
Date Posted: 01/25/2026 Recommended
-
Java Backend Services Developer
Cincinnati, OH
Description: Onsite in Cincinnati, OH Our client is a large U.S. financial institution headquartered in Cincinnati with a significant branch and ATM footprint across multiple states. The organization is a Fortune 500 company and one of the largest bank...
Date Posted: 01/25/2026 Recommended
-
Senior Integrator- Windows Server Engineering
Washington, DC
Description: Onsite in Washington, DC Our client is a premier technology integrator delivering technical, engineering, intelligence, and enterprise IT solutions. The organization designs, develops, and sustains offerings that support diplomatic mission...
Date Posted: 01/26/2026 Recommended
-
Software Engineer
Merrimack, NH
Description: Hybrid 2 weeks per month onsite in Merrimack, NH The Common Platform Solutions team within Asset Management provides standardized technology stacks, frameworks, and reusable components that accelerate delivery. This role reports to a direc...
Date Posted: 02/05/2026 Recommended
-
Cybersecurity Architect
Tustin, CA
Description: Onsite in Tustin, CA Our client seeks an experienced Security Architect with prior experience in law enforcement, government, or public safety IT environments and familiarity with CJIS, NIST, FedRAMP, or state compliance frameworks. Due to...
Date Posted: 02/13/2026 Recommended
-
Site Reliability Engineer
Westlake, TX, NC
Description: Hybrid Every other week onsite/5 days in either Westlake, TX or Merrimack, NH We have an excellent opportunity to join our client as a Site Reliability Engineer in a dynamic environment. This 12-month contract, with likelihood of extension...
Date Posted: 01/19/2026 Recommended
-
Full Stack Engineer - Angular
Westlake, TX
Description: Hybrid two weeks onsite a month in Westlake, TX The organization is undertaking a greenfield, multi-year initiative and seeks a Senior Full Stack Engineer focused on Angular to build scalable digital experiences. You will collaborate with ...
Date Posted: 02/11/2026 Recommended
-
Senior DevOps Engineer
Concord, CA
Description: Hybrid 3 days/week onsite in Concord, CA We are hiring two Senior DevOps Engineers to lead build, automation, and operations for modern cloud platforms with emphasis on AIOps and the model/ML development lifecycle. You will partner with Da...
Date Posted: 01/21/2026 Recommended
-
Principal Systems Analyst
Merrimack, NH
Description: Hybrid Every other week onsite/5 days in either Merrimack, NH or Smithfield, RI Our client seeks a Principal Systems Analyst to lead entitlement strategy and identity governance across enterprise platforms. The role will align access model...
Date Posted: 02/14/2026 Recommended
-
Sr. Network Engineer
Anaheim, CA
Description: Onsite in Anaheim, CA Our client is a large, member-focused financial services cooperative serving Southern California, offering comprehensive financial services across many branches. The organization provides broad access to ATMs and digi...
Date Posted: 02/06/2026 Recommended
-
Systems Engineer
Westlake, TX
Description: Hybrid Onsite Every Other Week in Westlake, TX Our client is a leading financial services organization focused on making financial expertise broadly accessible. The company serves more than 20 million individuals and institutions with a di...
Date Posted: 01/19/2026 Recommended
-
Telecom Documentation Analyst
Cincinnati, OH
Description: Hybrid – must be local to Plainfield or Cincinnati and onsite 3 days a week in the Plainfield or Cincinnati Regional HQ buildings in Cincinnati, OH Our client is a large U.S. electric power organization serving approximately 7.4 million cu...
Date Posted: 02/04/2026 Recommended
-
Product Owner III
Pittsburgh, PA
Description: Hybrid 4 days onsite in Pittsburgh, PA Our client seeks a Product Owner III with strong Agile delivery experience in regulated environments. The role translates mission-driven, security, and compliance requirements into a prioritized, exec...
Date Posted: 02/11/2026 Recommended
-
Senior Machine Learning Ops Engineer
Durham, NC
Description: Hybrid Every other week onsite/5 days in either Durham, NC, Jersey City, NJ or Westlake, TX Our client’s enterprise data science platform team builds advanced cloud and software solutions to package, deploy, and scale AI/ML models in produ...
Date Posted: 01/20/2026 Recommended
-
Senior Data Engineer
Cincinnati, OH
Description: Onsite in Cincinnati, OH Our client is a large U.S. financial institution headquartered in Cincinnati that operates a broad retail footprint across multiple states. The organization delivers consumer and commercial banking services and con...
Date Posted: 01/20/2026 Recommended
-
Product Owner
Chicago, IL
Description: Hybrid 3 Days Onsite in Chicago (remote is secondary but chicago preferred) in Chicago, IL Our client is a large financial institution distinguished by its investment in modern technology, cloud platforms, and Agile and SAFe practices. The...
Date Posted: 02/05/2026 Recommended
-
Principal Fullstack Software Engineer
Jersey City, NJ
Description: Hybrid 2 weeks per month onsite in Jersey City, NJ The organization acts as the investment advisor to a broad family of mutual funds and supports multiple investment communities with research, trading, and portfolio management. A dedicated...
Date Posted: 01/19/2026 Recommended
-
Senior Back End Java Engineer
Cincinnati, OH
Description: Onsite in Cincinnati, OH Our client is a large United States financial institution headquartered in Cincinnati. It operates a significant branch and ATM network across several states and is ranked on the Fortune 500. The organization has g...
Date Posted: 01/22/2026 Recommended
-
Cloud Engineer
Westlake, TX
Description: Hybrid every other week onsite/5 days in Westlake, TX Our client in Texas seeks a Cloud Engineer with strong SRE, DevOps, and Kubernetes experience to deliver reliability across operations, infrastructure, and development. The role focuses...
Date Posted: 01/29/2026 Recommended
-
UX Researcher
Greenwood Village, CO
Description: Remote role. Must be based in the Denver, CO area to accommodate the 1–2 week per quarter onsite requirement in Greenwood Village We are seeking a seasoned, dedicated UX Researcher who thrives at the intersection of human behavior and prod...
Date Posted: 02/04/2026 Recommended
-
Distinguished Quality Engineering Lead
Pittsburgh, PA
Description: Hybrid 4 days a week onsite in Pittsburgh, PA Our client is a global investments company that provides investment management and investment services to institutions, corporations, and individual investors worldwide. The organization suppor...
Date Posted: 01/20/2026 Recommended
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above