Design Thinking Strategist
Charlotte, NC
Category: Product Management
Industry: Energy
Standard Hours: Open
Reference ID: JN -102026-109248
Date Posted: 10/28/2026
Shortcut: http://careers.eliassen.com/B5oAKU
Description:
Hybrid 3 days on-site in Charlotte, NC
Our client seeks a product and service design leader to drive discovery, research, and facilitation that produces solutions people value and the business can measure. The role will frame opportunities, structure and run research, plan and facilitate collaborative workshops, translate insights into actionable artifacts, and validate solutions through testing. Candidates should demonstrate strategic thinking, discovery capability, comfort with ambiguity, and the ability to connect work to measurable outcomes. Portfolios and a short video submission are required per the client’s prescreen process. Local presence is required with three days per week in the office.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $60.00 to $70.00/hr. w2
Responsibilities:
- Partner with clients to build shared understanding, align to business needs, and articulate the value of a human-centered approach. Coach product leadership in strategic decision-making.
- Scope and design research plans based on business requirements and technical feasibility.
- Plan, conduct, and interpret research including stakeholder and user interviews, usability evaluations, and concept validation to inform interaction, visual direction, and feasibility.
- Plan and facilitate cross-functional workshops to support ideation, decision making, and requirements gathering.
- Guide teams in communicating complex concepts through clear written and visual formats and serve as the central point of design direction.
- Translate insights into actionable outcomes and artifacts such as personas, journeys, and service blueprints as solutions move into build.
- Collaborate with change management from definition through testing to assess impacts and shape change strategies and training.
- Demonstrate consultant mindset, creative problem solving, and a bias toward action in ambiguous environments.
Experience Requirements:
- 3 to 5 years in design research, product strategy and design, and/or service design with portfolio covering the full product lifecycle.
- Experience aligning product strategy to business objectives through business strategy and value assessment is a plus.
- Ability to leverage business value to drive research and outcomes.
- Extensive experience planning and facilitating cross-functional workshops with varying leadership levels in a corporate setting.
- Strength in narrative development and storytelling to influence and guide stakeholders.
- Experience designing AI solutions is a plus. Consulting experience beneficial.
- Local presence required with three days per week in office. Portfolio and 2 to 3 minute video submission required per prescreen process.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above