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Help Desk Support

Durham, NC

Job Type: Contract To Hire
Job Id : 302712
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Position Summary

Job ID: 302712

Contract Length: 6 Months

Our client is an international information technology and solutions consulting company. The company is committed to ensuring the safety and security of the United States through the delivery of innovative, next-generation IT solutions. They are currently seeking a Help Desk Support professional to join their dedicated team.

Due to federal security clearance requirements, applicant must be a US Citizen or Permanent Resident with or with the ability to obtain a Public Trust Clearance.

What You'll Do:

  • Provide Tier 1 and 2 support of server infrastructure
  • Manage firewalls, user accounts, hardware and software, equipment, installation, configuration, and support for Windows technologies
  • Provide on-site and remote technical support
  • Help to organize and inventory hardware and software

Who You Are:

  • Bachelor's degree in Computer Science or related technical discipline, with coursework in networking 
  • At least 1 year of experience in network and system configuration and maintenance, including PC's, servers, network equipment, and software applications
  • Internship related to networking installation, monitoring, or configuration
  • Strong troubleshooting capabilities of hardware, software, and associated equipment
  • Keen attention to detail
  • Knowledge of imaging and encryption

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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