Sr. Digital Operations Consultant
Requisition Number: 304200
Employment Type: Contract
Job Id : 304200
Our industry-leading client is currently seeking a Sr. Digital Operations Consultant to join their team.
Contract Length: 6-8 Months
What You'll Do:
- Utilize SQL to analyze order management system data and logs and determine sources of errors
- Manage daily operations of a new order management system, including adherence to SLAs and incident/issue management
- Identify areas for process improvement and customer service experience enhancement
- Share daily and monthly reports and insights with business stakeholders
Who You Are:
- Bachelor's degree
- At least 5 years of experience in an e-commerce technical role required
- Strong technical and analytical skills
- Customer-centric mindset
- Able to summarize data from various sources
- Knowledge of retail store front business
Job ID: 304200
About Eliassen Group:
Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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