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Level 3 Production Support Specialist

Ann Arbor, MI

Job Type: Contract To Hire
Job Id : 307053
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Position Summary

Our highly regarded financial services client is seeking a Level 3 Production Support Specialist to join their dedicated team.

Requirements of the Level 3 Production Support Specialist:

  • Coach and train all levels of engineers
  • Provide rotational 24/7 support to leadership
  • Design, develop, and implement technical solutions
  • Communicate process and operations changes to department staff\
  • Provide technical leadership on multiple projects
  • Deliver solutions that can be applied enterprise-wide
  • Communicate with management to escalate issues 
  • Ensure excellent service to all business partners and clients

Requirements of the Level 3 Production Support Specialist:

  • Bachelor's degree (preferred) or equivalent experience
  • Expertise in Oracle 11g/12c
  • Experience with Red Hat Enterprise Linux  
  • Significant experience in performance analysis
  • Ability to work well in a high pressure production environment with minimal supervision 
  • Exceptional communication skills, both verbal and written
  • Excellent problem solving and troubleshooting skills
  • Excellent understanding of and ability to apply continuous improvement principles
  • Expert knowledge of multiple technologies and environments
  • Ability to provide expert recommendations on production solutions 

Job ID: 307053

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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