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Telecom System Administrator

Boston, MA

Job Type: Contract
Job Id : 308568
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Position Summary

Our highly regarded client is seeking a Telecom System Administrator to join their dedicated team.

Responsibilities of the Telecom System Administrator:

  • Provide on-site maintenance and support of the telecommunications systems to ensure effective and uninterrupted services
  • Perform wire management of cross connects in MDF’s and IDF’s
  • Program telephone and mailboxes
  • Troubleshoot and repair wire connectivity
  • Conduct physical moves of voice system equipment
  • Maintain a schedule of project and assigned task including respective task and reports
  • Provide input for root-cause analysis of service outages

Requirements of the Telecom System Administrator:

  • Demonstrated MACD and troubleshooting skills on voice systems
  • At least 2 years of experience developing, implementing, and configuring:
    • AVAYA including AT&T/Lucent Legacy phone systems:
      • Avaya G3, CM 5.2 & 6.3
      • Avaya Aura messaging
      • Modular Messaging
      • MERLIN LEGEND® Communications System
      • Partner ACS
    • Nortel Legacy phone systems:
      • Nortel Option 61C & 11C
      • Meridian Mail
      • Norstar line (including Norstar voicemail)
  • Knowledge of copper and fiber cable standards
  • Experience with ticketing systems (internal and vendor systems)
  • At least 2 years of experience in the TDM (T1 & PRI) technologies
  • Excellent communication and customer service skills
  • Solid organizational and time management skills
  • Must be available to work off hours as needed

Keywords: Telecommunications, System Administrator, MDF's, IDF's, MACD, AVAYA, Aura Messaging, MERLIN LEGEND, Nortel, Ticketing Systems, TDM, T1, PRI

Job ID: 308568

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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