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Service Delivery Lead

Cary, NC

Job Type: Contract
Job Id : 310797
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Position Summary

We have an excellent opportunity for a Service Delivery Lead with our large client in Cary.

This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.

Responsibilities of the Service Delivery Lead:

  • Develop test plans and maintain testing environment
  • Perform test cases and preserve test records
  • Develop and utilize automated test scripts
  • Record issues in a tracking system
  • Escalate more complex issues as required

Requirements of the Service Delivery Lead:

  • Experience with engineering and operations
  • Experience with SaaS
  • Experience with AWS
  • Experience with monitoring
  • Experience with Puppet and Ansible
  • Advanced design and debugging skills
  • Ability to solve complex problems
  • Familiarity with multiple hardware and OS platforms
  • Ability to write test cases and procedures 
  • Excellent troubleshooting and issue resolution skills
  • Knowledgeable in one technical language with a strong desire to learn more

Keywords: Service Delivery Lead, Automation Testing, Test Scripts, SaaS, AWS, Puppet, Ansible, Test Cases, Issue Resolution, Troubleshooting

Job ID: 310797

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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