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Business Analyst - IT Support / Desktop Background

Hopkinton, MA

Job Type: Contract
Job Id : 310824
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Position Summary

Our client is a leader in enabling businesses and service providers to deliver information technology as a service (ITaaS).  Our client helps IT departments to store, manage, protect and analyze their most valuable assets in a more agile, trusted and cost-efficient way. They are currently looking for a Business Analyst with a background in IT Support to join their team.

This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.

Responsibilities of the Business Analyst:

  • Support day to day business operations and applications
  • Define system scope and objectives based on end user needs and an understanding of business systems
  • Serve as a liaison between technical and business teams
  • Provide end user support for a specific application
  • Collect data and run reports as directed
  • Train end users and create end user documentation
  • Analyze business and user needs and document requirements
  • Log and track work tickets with external vendors

Keywords: Business Analyst, Requirements Elicitation, Liaison, End User Documentation

Job ID: 310824

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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