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eCommerce Service Delivery Manager

Quincy, MA

Job Type: Contract To Hire
Job Id : 311048
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Position Summary

Our industry-leading, global client is seeking a skilled eCommerce Service Delivery Manager to join their growing team.

This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.

Responsibilities of the eCommerce Service Delivery Manager:

  • Design Service Delivery processes
  • Support DevOps initiatives and help to develop a three year plan
  • Manage and coordinate with several vendors
  • Develop and provide process and requirements documentation
  • Manage KPIs

Requirements of the eCommerce Service Delivery Manager:

  • Strong service delivery management experience
  • Extensive knowledge and experience with eCommerce and cloud technologies
  • Some experience Azure, Mulesoft, API, Splunk
  • Experience with Agile methodology in a Sprint environment
  • Experience with web/mobile application management
  • Experience with process documentation
  • Current on online technologies

Keywords: eCommerce Service Delivery Manager, Cloud, Azure, Mulesoft, API, Splunk, Agile, Sprint, Mobile Applications, Process Documentation, KPIs, DevOps

Job ID: 311048

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

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