Program Manager-Operations
Greenwood Village, CO
Category: Program/Project Management
Industry: Communications
Reference ID: JN -082026-108259
Date Posted: 08/11/2026
Shortcut: http://careers.eliassen.com/0sebT2
Description:
Denver, CO preferred - Remote OK
Our client seeks an Operations Program Manager to join the Experience Operations team supporting Experience Design and SET Agency. The role will own and drive a portfolio of enterprise operational programs spanning AI enablement, employee engagement surveys, cross-functional events, strategic reporting, quarterly PI planning, and process improvements. The ideal candidate operates proactively in ambiguity, builds stakeholder relationships, and delivers clear executive communications and reporting.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $55.00 to $60.00/hr.
JN -082026-108259
Responsibilities:
- Build and maintain stakeholder relationships across Experience Design, SET Agency, and cross-functional partners.
- Maintain program documentation, status reports, and risk assessments for a defined portfolio.
- AI Enablement: support org-wide AI adoption, coordinate tool evaluations and pilots, build enablement and change communications, and track adoption metrics.
- Pulse Survey: design, administer, and analyze recurring surveys; synthesize insights; facilitate focus groups; track action items and drive accountability.
- CX Day: lead end-to-end event planning including logistics, content programming, partner coordination, budget, and post-event evaluations.
- Integration: manage project plans, reporting, and stakeholder updates to align designers and ensure impactful delivery.
- Intake Experience: define and standardize intake processes, maintain tools and routing workflows, and drive continuous improvements.
- Quarterly Reporting: produce operational intelligence with data, health updates, and metrics; author executive-ready narratives and presentations; manage production calendars and reviews.
- Quarterly PI Planning: align priorities and dependencies, facilitate planning sessions, manage logistics and documentation, and track commitments and risks.
Experience Requirements:
- 5+ years of program or project management experience in a large, matrixed enterprise
- Proven management of enterprise-wide programs across events, engagement, reporting, and change management.
- Exceptional organizational skills to manage multiple concurrent programs with distinct stakeholders and cadences.
- Executive communication and storytelling skills to deliver clear, concise narratives.
- End-to-end large-scale event planning and execution experience.
- Experience designing and managing employee engagement programs, surveys, or culture initiatives.
- Comfort with ambiguity and shifting priorities.
- Proactive, self-directed, entrepreneurial work style.
- Proficiency with Jira, Monday.com, and MS Project.
- Strong data analysis and reporting skills, including executive-level reports and dashboards.
- Strong relationship-building across peers, leadership, and cross-functional audiences.
- Proficiency with Excel, PowerPoint, and Word.
Education Requirements:
- Bachelor's degree or equivalent experience in a relevant field.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above