Desktop Support Technician
Fairfield, OH
Category: Support
Industry: Financial Services
Reference ID: JN -052026-107104
Date Posted: 05/25/2026
Shortcut: http://careers.eliassen.com/GyuGp4
Description:
Hybrid in Fairfield, OH
Our client requires a hybrid support professional who will handle incident work, fulfill service requests, and provide hands-on technical support. The role includes configuring new equipment for break/fix devices and completing software setups. The position is hybrid with an expectation of approximately 80% of the work week in the office.
This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $20.00 to $25.00/hr. w2
JN -052026-107104
Responsibilities:
- Work incident tickets to resolution with clear documentation.
- Fulfill service requests according to defined procedures and SLAs.
- Provide hands-on end-user support for hardware and software.
- Configure and deploy new equipment for break/fix and replacements.
- Perform software installations and basic setup tasks.
- Collaborate with service team representatives to ensure quality support.
Experience Requirements:
- Experience supporting end users in a hybrid on-site environment.
- Proficiency with hardware configuration and imaging.
- Ability to install and configure common enterprise software.
- Experience managing incidents and service requests through a ticketing system.
- Clear communication and customer service skills.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
-
Online Content Specialist
Conshohocken, PA
Description: Onsite in Conshohocken, PA Our client seeks an Online Content Specialist to localize, create, and optimize digital content across e-commerce channels. The role will coordinate with merchandising, SEO, and performance teams to ensure consis...
Date Posted: 04/27/2026 Recommended
-
Executive / VIP Desktop Support Technician
Washington, DC
Description: Onsite in Washington, DC Our client seeks an Executive / VIP Desktop Support Technician to deliver white glove support for senior leaders and their staff. The role will diagnose and resolve Windows, macOS, mobile, and conference technologi...
Date Posted: 05/13/2026 Recommended
-
Technical Support / Helpdesk Coordinator (Level 1)
Warrendale, PA
Description: Onsite in Warrendale, PA Our client seeks a Technical Support / Helpdesk Coordinator (Level 1) to provide Level 1 systems support, ticket coordination, and administrative assistance to the Support Services Department. The role works closel...
Date Posted: 05/19/2026 Recommended
-
Helpdesk Specialist
Denver, CO
Description: Onsite in Denver, CO or Overland Park, KS Our client seeks a Tier II Helpdesk Specialist to provide onsite technical support for desktops, laptops, printers, peripherals, and core applications. The role will record, triage, and resolve inc...
Date Posted: 04/28/2026 Recommended
-
Business Analyst & AI Catalyst Consultant
Orlando, FL
Description: Hybrid 3 days onsite in Orlando, FL The organization seeks a Business Analyst & AI Catalyst Consultant to identify and deliver AI-driven process improvements across multiple departments. The role will analyze workflows, size opportunities,...
Date Posted: 05/02/2026 Recommended
-
AI Consultant II
Charlotte, NC
Description: Hybrid 3 On in Charlotte, NC Our client seeks an AI Consultant to educate stakeholders, lead ideation, and translate business needs into scalable AI solutions. The role requires strong communication, design-thinking facilitation, and profi...
Date Posted: 05/10/2026 Recommended
-
AI Engineer
Boston, MA
Description: Hybrid Onsite 5 days/week, alternating weeks in either Boston, MA, Providence, RI, or Manchester, NH Our client seeks an experienced AI engineer to prototype and deploy solutions that demonstrate tangible business value. You will build Pyt...
Date Posted: 04/29/2026 Recommended
-
Sr. SRE Developer
Lake Mary, FL
Description: Hybrid 4 in either Lake Mary, FL or Pittsburgh, PA Our client seeks a Senior SRE Developer to lead technical strategy for deployment automation and infrastructure reliability. The role emphasizes building software to automate operational t...
Date Posted: 05/11/2026 Recommended
-
Data Platform Operations Engineer
Bloomington, MN
Description: Hybrid 2-3 days onsite in Bloomington, MN Our client seeks a Data Platform Operations Engineer to deploy, maintain, and monitor Azure Data Landing Zone resources and the enterprise analytics platform. The role will automate infrastructure ...
Date Posted: 05/19/2026 Recommended
-
Senior Software Engineer – Java / Spring Boot / Azure
Pittsburgh, PA
Description: Hybrid 4 in Pittsburgh, PA Our client is building a secure, fault‑tolerant Azure platform for high‑volume data ingestion, ledger‑based recordkeeping, and analytics for a small internal user base. The role focuses on backend engineering wit...
Date Posted: 05/03/2026 Recommended
-
Technical BA/PO
Charlotte, NC
Description: Hybrid 1x a week onsite in Charlotte, NC Our client seeks a Technical BA/PO to lead requirements, backlog refinement, and user acceptance criteria across a portfolio of enterprise applications supporting finance, digital, operations, and H...
Date Posted: 05/18/2026 Recommended
-
System Administrator - Mid
Cambridge, MA
Description: Hybrid 2 days/ WK in Cambridge, MA Our client seeks a System Administrator - Mid to support a federal program in Cambridge, MA. The role will manage day-to-day administration of Windows-centric infrastructure across on-prem and cloud envir...
Date Posted: 05/19/2026 Recommended
-
Senior Technical Lead – Emerging Technologies
St. Louis, MO
Description: Hybrid 3 days in office/week in St. Louis, MO Our client seeks a Senior Technical Lead to guide emerging retail technologies including in-store automation, digital shelf capabilities, and item integration. The role will lead solution desig...
Date Posted: 05/16/2026 Recommended
-
Commerce Operations
New York, NY
Description: Hybrid 4 Days a week on-site, Friday remote in New York, NY Our client seeks an Associate Manager, Commerce Operations to execute pricing, availability, and purchase-flow configurations for direct-to-consumer streaming products. The role w...
Date Posted: 04/28/2026 Recommended
-
Senior Software Engineer in Test
Durham, NC
Description: Hybrid 2 weeks per month in either Durham, NC or Location to be confirmed Our client seeks a Senior Software Engineer in Test to design, develop, and maintain automated test suites for digital healthcare products. The role focuses on UI an...
Date Posted: 05/23/2026 Recommended
-
Full Stack Engineer
Smithfield, RI
Description: Hybrid two weeks onsite a month in Smithfield, RI Our client seeks a Full Stack Engineer to support the Defined Contribution platform within Workplace Investing. The role will design, build, and maintain Java and Angular services for plan ...
Date Posted: 04/29/2026 Recommended
-
Senior Platform / DevOps Engineering Consultant (Java / Kubernetes)
Westlake, TX
Description: 50% hybrid / on site in Westlake TX We are seeking a Senior Platform / DevOps Engineer to join a Platform Engineering team within a large financial services enterprise. This team builds and operates large-scale, cloud-native, event-driven ...
Date Posted: 05/06/2026 Recommended
-
Full Stack Engineering Consultant
Westlake, TX
Description: Hybrid (50% on site) Our client seeks a Full Stack Engineer focused on backend services to build reusable APIs and web components that power customer experiences in financial planning, investing, and retirement. The role will design and de...
Date Posted: 04/26/2026 Recommended
-
Senior Software Development Engineer
San Diego, CA
Description: Hybrid 2-3 days onsite in San Diego, CA Our client seeks a Senior Software Development Engineer to design, develop, test, and integrate cross-platform applications with a focus on C++ and Qt/QML on Linux and SQLite. The role will contribut...
Date Posted: 05/09/2026 Recommended
-
Internal Communications Specialist
Smithfield, RI
Description: Hybrid Every other week onsite/5 days in Westlake, TX. Fully on site for Smithfield, RI and Merrimack, NH Our client seeks an Internal Communications Specialist to distill complex technology, product, and delivery concepts into clear narra...
Date Posted: 05/06/2026 Recommended
-
Senior Cloud ETL Platform Engineering Consultant
West Lake
Description: Hybrid role (50% on site in Westlake TX) We are seeking a Senior Cloud ETL Platform Engineer to join a large‑scale enterprise data integration organization within the financial services industry. This team is responsible for administering ...
Date Posted: 05/21/2026 Recommended
-
Technical Writer
Englewood, CO
Description: Hybrid 4 days on-site in Englewood, CO Our client seeks a Technical Writer to lead content development for an AI SDLC transformation. The role will design curricula, author workflow playbooks, and maintain prompt libraries and developer po...
Date Posted: 05/16/2026 Recommended
-
Principal Full Stack Engineer
Westlake, TX, NC
Description: Hybrid every other week onsite/5 days in Westlake, TX Our client is a high-growth, startup-style team within a large financial organization. Backed by strong strategic investment, this team is focused on modernizing platforms and building ...
Date Posted: 05/18/2026 Recommended
-
Senior Data Engineer
Durham, NC
Description: Hybrid Every other week onsite/5 days in Durham, NC Our client seeks a senior Data Engineer to design, build, and maintain operational and analytical capabilities across modern data platforms. The role focuses on Snowflake, AWS, and Python...
Date Posted: 05/22/2026 Recommended
-
Senior Software Engineer, Trading Systems
Jersey City, NJ
Description: Hybrid Every other week onsite/5 days in Jersey City, NJ Our client seeks a senior software engineer to lead design and development of next-generation electronic trading systems. The role focuses on low-latency, high-throughput, distribute...
Date Posted: 05/21/2026 Recommended
-
Senior Node.js Engineer
Jersey City, NJ
Description: Hybrid Onsite 5 days/week, alternating weeks in Jersey City, NJ Our client is building incubators that move ideas from concept to scale using emerging technologies and human-centered design. The role focuses on Node.js and microservices to...
Date Posted: 04/26/2026 Recommended
-
Business Analyst - Unified Media Planning / Ad Sales
New York, NY
Description: Hybrid 3-4 days on site ideally in New York, NY or hybrid in NYC 3x a week Our client seeks an independent Business Analyst and Facilitator with unified media planning, ad tech, and ad sales expertise to drive product definition, process t...
Date Posted: 05/11/2026 Recommended
-
Senior Email Campaign Engineer
Smithfield, RI
Description: Hybrid Onsite 5 days/week, alternating weeks in Smithfield, RI Our client seeks a Senior Email Campaign Engineer to design, code, and deploy personalized email communications at scale using Salesforce Marketing Cloud. The role requires exp...
Date Posted: 05/09/2026 Recommended
-
Senior Systems Analyst – IAM
Smithfield, RI
Description: Hybrid Every other week onsite/5 days in either Smithfield, RI, Covington, KY or Merrimack, NH The Senior Systems Analyst – IAM will deliver Identity and Access Management solutions with a focus on SailPoint and access governance. The role...
Date Posted: 05/22/2026 Recommended
-
Vendor Management Lead
Merrimac, NH
Description: Hybrid Every other week onsite/5 days in either Merrimac, NH or Smithfield, RI or Westlake, TX Our client seeks a vendor management professional to lead a portfolio of medium-to-high complexity technology vendors with a focus on risk, perf...
Date Posted: 04/30/2026 Recommended
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above