Sr. Process Improvement Consultant
Charlotte, NC
Category: Business Analysis
Industry: Energy
Reference ID: JN -012026-105168
Date Posted: 01/22/2026
Shortcut: http://careers.eliassen.com/NJ7w9y
Description:
Hybrid 3 on onsite in Charlotte, NC
Our client is a large, Fortune 500 power and utilities organization serving approximately 7.4 million U.S. customers across the Southeast and Midwest. The company is headquartered in Charlotte, NC. We have supported this environment for many years across development, infrastructure, project management, ERP, and support roles. Consultants report a professional environment with ongoing contract opportunities.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $59.00 to $64.00/hr. w2
Responsibilities:
- Assess current-state processes through stakeholder interviews, workshops, data analysis, and observation.
- Identify pain points, bottlenecks, redundancies, risks, and waste across people, process, and technology.
- Design future-state processes that improve flow, clarity, customer experience, and outcomes.
- Develop process maps, journey maps, value stream maps, and swimlane diagrams.
- Recommend process improvements using Lean, continuous improvement, and human-centered design approaches.
- Prioritize improvements with teams based on impact, effort, and feasibility.
- Support implementation through pilots, experiments, and iterative improvements.
- Define success metrics and help teams track and sustain improvements.
- Facilitate workshops and problem-solving meetings with diverse stakeholders.
- Translate complex process challenges into a simple, shared understanding.
- Serve as a trusted advisor by balancing analytical rigor with empathy and influence.
- Support multiple consulting engagements and contribute to playbooks, templates, and best practices.
- Coach teams and leaders on process thinking and continuous improvement mindsets.
Experience Requirements:
- 5+ years in process improvement, operations, consulting, or continuous improvement roles.
- Proven experience analyzing current-state and designing future-state processes.
- Strong facilitation and stakeholder engagement skills.
- Ability to synthesize qualitative and quantitative inputs into actionable insights.
- Experience creating process documentation and visuals, including process maps, journey maps, and value streams.
Education Requirements:
- Bachelor’s degree in Business, Engineering, Operations, Industrial Engineering, or a related field, or equivalent experience.
- Lean Six Sigma certification such as Green Belt or Black Belt.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
-
Business Analyst / Defect Manager
Greenwood Village, CO
Description: **Hybrid | Greenwood Village, CO** Our client, a leader in their industry, has an amazing opportunity for a Business Analyst / Defect Manager. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2...
Date Posted: 01/11/2026 Recommended
-
Commercial BioPharma Project Manager/Business Analyst
Cambridge, MA
Description: Our Life Sciences client, located in Cambridge, MA, needs a contract Project Manager/Business Analyst with Life Sciences industry experience. Specific experience with information systems that support the Commercial and/or Medical Affairs d...
Date Posted: 01/08/2026 Recommended
-
Ember.js Web Developer
Anywhere
Description: **100% Remote** You will be expected to work collaboratively with the team while taking responsibility for your own contributions. You should be comfortable taking ownership over a specific goal or problem Due to client requirement, applic...
Date Posted: 01/06/2026 Recommended
-
Infrastructure Support Analyst
St. Cloud, MN
Description: Onsite in St. Cloud, MN Our client seeks an Infrastructure Support Analyst to sustain reliable operations of end-user devices and core infrastructure. The role provides senior-level escalation support, executes maintenance and improvements...
Date Posted: 01/19/2026 Recommended
-
Program Manager
Durham, NC
Description: Hybrid in Durham, NC Our client requires a program manager who will operate within a complex financial services environment to drive cross-team delivery for money movement platforms. The selected professional will coordinate program execut...
Date Posted: 01/13/2026 Recommended
-
Senior PKI Security Engineer
Anywhere
Description: Remote Our client is a large financial institution distinguished by its use of modern cloud technologies, mobile platforms, and agile delivery at enterprise scale. The organization promotes ownership, collaboration, and a balanced work env...
Date Posted: 01/14/2026 Recommended
-
Content Process Manager
Richmond, VA
Description: Hybrid 3 days per week in Richmond, VA Our client is a leading financial services organization at the intersection of banking, technology, and data. Due to client requirement, applicants must be willing and able to work on a w2 basis. For ...
Date Posted: 01/05/2026 Recommended
-
Senior Java / Microservices Engineer
Westlake, TX, NC
Description: Hybrid in Westlake, TX Join our dynamic team where we are dedicated to delivering exceptional digital experiences. We are seeking a talented 8+ year Java Engineer to be a key player for our client’s technology team. If you are passionate a...
Date Posted: 01/03/2026 Recommended
-
Senior Quality Assurance Test Automation Engineer
St. Louis, MO
Description: Hybrid 4 days onsite in St. Louis, MO Our client operates a cloud-based big data analytics platform and requires a Senior Quality Assurance Test Automation Engineer to advance automated testing, data validation, and quality practices withi...
Date Posted: 01/14/2026 Recommended
-
Technical Coach
Fort Worth, TX
Description: Hybrid 3 to 4 days a week onsite in Fort Worth, TX The Technical Coach elevates engineering capabilities, practices, and architecture to enable faster and more reliable software delivery with a focus on business outcomes. The coach applies...
Date Posted: 01/11/2026 Recommended
-
Clinical Product Owner
Anywhere
Description: Remote Our client is advancing an EMR platform and requires a stakeholder-facing Clinical Product Owner with a clinical background to translate clinical and business needs into high-quality product requirements. The organization values col...
Date Posted: 01/22/2026 Recommended
-
Property & Casualty Business Systems Analyst Contract
Boston, MA
Description: **Hybrid Onsite | 4 days a week in Boston, MA** The Senior Business Analyst is responsible for establishing and maintaining standards for systems analysis, requirements gathering, and project artifact development, standards for vendor mana...
Date Posted: 01/02/2026 Recommended
-
Transformation/Change Leader
Hartford, CT
Description: **2-3 days a week onsite required in Harford, CT, Charlotte, NC or Branchville, NJ**Contract to hire**W2 only** Role Overview: We are seeking a visionary Transformation Leader to drive strategic change across the organization. This role re...
Date Posted: 01/09/2026 Recommended
-
Senior GenAI Coach
Plano, TX
Description: Hybrid Will start hybrid (3 days onsite, 2 days remote); will eventually move to 5 days/week onsite in Plano, TX The organization seeks senior GenAI Coaches to help enterprise engineering teams adopt AI-assisted development practices using...
Date Posted: 01/14/2026 Recommended
-
Infrastructure Services Manager
Cincinnati, OH
Description: **100% On Site in Cincinnati, OH** Leading company in Plumbing, Sewer and Water headquartered in Cincinnati, OH. This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package. Qualified applic...
Date Posted: 01/08/2026 Recommended
-
Senior Software Engineer
Anywhere
Description: Remote Our client requires Senior Software Engineers to deliver and sustain enterprise applications across front-end and back-end stacks. The engagement emphasizes React, Java, Spring Boot, RESTful services, and relational databases, with ...
Date Posted: 01/21/2026 Recommended
-
Application Manager
St. Louis Park, MN
Description: The Applications Manager is responsible for leading and managing the development, delivery, and maintenance of client's web and mobile applications and the data and integration teams. The role involves overseeing the development teams, ens...
Date Posted: 01/10/2026 Recommended
-
OutSystems developer
Anywhere
Description: SOFTWARE ENGINEER – Outsystems Our dynamic team is looking for a Software Engineer that is willing to learn or already has experience with the OutSystems development platform. Candidates should exhibit creativity, innovation, strong techni...
Date Posted: 01/07/2026 Recommended
-
Lead Network Administrator
Boston, MA
Description: Onsite in Boston, MA Our client operates one of the nation’s largest mass transit systems, serving millions of passenger trips across bus, rapid transit, streetcar, trolley, and commuter rail services. The organization maintains a large a...
Date Posted: 01/15/2026 Recommended
-
Director, Program Management – Brokerage Modernization
Westlake, TX
Description: Hybrid in Westlake, TX Our client is a leading financial services organization serving individuals and institutions through a broad set of investment and brokerage solutions. The company operates nationwide with major hubs across the Unite...
Date Posted: 01/09/2026 Recommended
-
Software Engineer
Westlake, TX
Description: **Hybrid | Westlake, TX** Our client, a leader in their industry, is currently looking for a Front-End Developer. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a grea...
Date Posted: 01/20/2026 Recommended
-
Systems Engineer
Westlake, TX
Description: Hybrid Onsite Every Other Week in Westlake, TX Our client is a leading financial services organization focused on making financial expertise broadly accessible. The company serves more than 20 million individuals and institutions with a di...
Date Posted: 01/19/2026 Recommended
-
Business Process Software Engineer
Merrimack, NH
Description: **Hybrid Onsite | 2 weeks per month in Merrimack NH, Jersey City NJ, or Westlake TX** We are supporting a leading, innovative fintech client in hiring a Business Process Software Engineer who can blend strong software development skills wi...
Date Posted: 01/12/2026 Recommended
-
Scrum Master
Cincinnati, OH
Description: **On Site in Cincinnati, Ohio** Banking institution with over 150 years of operation and offerings in commercial & consumer banking across 12 states Rate: $65-$75/hr W2 Due to client requirement, applicants must be willing and able to work...
Date Posted: 01/04/2026 Recommended
-
Senior Project Manager – Infrastructure Services
Boston, MA
Description: Onsite in Boston, MA The Senior Project Manager will lead infrastructure services projects, align stakeholders, and deliver quality outcomes within scope, schedule, and budget. The role advances strategic objectives through disciplined pro...
Date Posted: 01/14/2026 Recommended
-
Email Marketing Specialist
Boston, MA
Description: **Hybrid Onsite | 4 days per week in Boston, MA** Our client is a well-established insurance provider known for its customer-centric approach and innovative solutions. They offer a range of personal and commercial insurance products, inclu...
Date Posted: 01/17/2026 Recommended
-
Application Delivery Administration / SCCM Administrator
Richmond, VA
Description: Hybrid in Richmond, VA, McLean, VA, or Plano TX. Our client is a large financial institution known for advanced use of cloud technologies, mobile platforms, and Agile and SAFe practices. The organization emphasizes ownership, collaboration...
Date Posted: 01/20/2026 Recommended
-
Platform Engineer III
Cincinnati, OH
Description: Headquartered in Cincinnati, OH Our client is a leading U.S. financial institution operating a large network of branches and ATMs across multiple states. The organization is a Fortune 500 company with a long history formed through the merg...
Date Posted: 01/12/2026 Recommended
-
Change Management Consultant III
Charlotte, NC
Description: Hybrid 3 days onsite in Charlotte, NC Our client seeks a Change Management Consultant to drive change delivery across product teams by developing policies, approval workflows, and success metrics. The consultant will focus on communication...
Date Posted: 01/06/2026 Recommended
-
AI Cyber Defense Engineer
Anywhere
Description: Remote Our client is a large U.S. financial institution headquartered in Cincinnati, Ohio, operating over one thousand branches across multiple states. The organization is a Fortune 500 company and one of the largest banks in the United St...
Date Posted: 01/22/2026 Recommended
Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above