Systems Engineer
Merrimack, NH
Category: Engineer
Industry: Financial Services
Reference ID: JN -042026-106225
Date Posted: 03/31/2026
Shortcut: http://careers.eliassen.com/acV4vO
Description:
Hybrid 50% on site, requires local candidates able to work physically in Merrimack, NH
We are seeking a highly motivated Systems Engineer to join a Production / Site Reliability Engineering (SRE) team within a large financial services environment. This role focuses on production stability, incident management, batch and application support, and operational excellence for systems. The role provides level 2 application and batch support and in this position will require you to troubleshoot incidents, drive root cause analysis, and support resilient cloud and on-prem platforms with strong focus on observability, automation, and reliability.
***This position operates in a fast paced environment with on-call coverage. We ar high‑energy, and highly collaborative, this is an environment where reliability and responsiveness are essential. The role offers exposure to core financial systems and modern cloud‑based infrastructure supporting mission‑critical business functions.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $55.00 to $60.00/hr. w2
Responsibilities:
Production Support & Incident Management
- Provide Level 2 production support for applications (≈70%) and batch processing (≈30%)
- Assess business impact of incidents through direct customer and stakeholder interaction
- Troubleshoot and resolve application, batch, and data‑related issues using application tools and databases
- Respond to system alerts, business queries, and data quality issues with urgency and precision
- Provide prompt support for main operational systems INCLUDING when needed for on call weeks
Reliability, Automation & Continuous Improvement
- Analyze code (PL/SQL, Perl, Shell scripts) to troubleshoot issues and propose long‑term solutions
- Write and enhance PL/SQL stored procedures, functions, triggers, and packages
- Partner with development teams to coordinate fixes and promote changes into production
- Review existing platforms and recommend improvements in:
- Automation
- CI/CD practices
- Security
- Observability and platform services
- Contribute to scalability, resiliency, and operational stability of distributed systems
Cloud, Observability & Infrastructure
- Support and operate highly resilient AWS cloud environments
- Work with containerized workloads, ideally using Kubernetes
- Leverage modern monitoring and observability tools such as DataDog, Prometheus, and Splunk
- Support systems managed via Infrastructure as Code (Terraform, Chef, IAM, ARM, etc.)
- Maintain high availability in complex, distributed, multi‑tier architectures
Team & Operational Responsibilities
- Participate in an on‑call rotation, including limited weekend support
- Collaborate with a globally distributed team in a follow‑the‑sun support model
- Mentor and support other team members through knowledge sharing and technical leadership
Experience Requirements:
- 10+ years supporting or deploying highly distributed, multi‑tier systems at scale
- 4+ years of hands‑on AWS cloud support and migration experience
- Strong experience with Linux, networking fundamentals, and ITSM‑based operational standards
- Extensive experience with Oracle databases and PL/SQL
- Proven ability to analyze and support batch scheduling systems (Autosys experience is a plus)
Role also requires experience with:
- Kubernetes or container orchestration platforms
- Distributed, highly concurrent service‑based systems
- Scripting and automation (Python, Shell, etc.)
- CI/CD pipelines and DevOps practices
- Monitoring, logging, and alerting at scale
Education Requirements:
- Bachelor’s degree in a technology-related field or equivalent experience required.
- Master’s degree preferred.
- AWS certification (preferred).
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above