Network Operations Engineer / Network Operations Analyst
Anywhere
Category: Engineer
Industry: Financial Services
Workplace Type: Remote
Reference ID: JN -092026-108482
Date Posted: 09/02/2026
Shortcut: http://careers.eliassen.com/eFB5mP
Description:
Remote
Our client seeks a Network Operations Engineer / Network Operations Analyst to provide real-time monitoring and incident response across a large enterprise network environment. The role centers on eyes-on-glass operations, proactive detection, and swift triage of circuit and connectivity events across 500+ global sites. The position requires strong Layer 1–3 troubleshooting, vendor coordination, and clear communication while following established SOPs in a 24x7 monitored environment. Typical shift is approximately 2:00 PM–11:00 PM Eastern with a likely weekend schedule after initial training.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $50.00 to $55.00/hr. w2
Responsibilities:
- Monitor enterprise network health and respond to real-time incidents across Discover, Diners Club, and Pulse environments.
- Triage and resolve circuit and connectivity outages, including BGP events, tunnels, and VLAN issues.
- Navigate Cisco devices and execute diagnostic commands to isolate Layer 1–3 faults.
- Coordinate directly with ISPs and vendors to escalate and drive resolution.
- Communicate status and impact through emails, calls, and documented updates.
- Prioritize multiple simultaneous outages and maintain engagement until stabilization.
- Follow established SOPs and contribute to documentation quality.
- Operate within a primary/secondary rotation balancing active incidents and support activities.
- Support preemptive mitigation and proactive monitoring practices.
- Transition to independent operations after ramp-up and training.
Experience Requirements:
- Approximately 3–5 years in network operations or NOC with strong Cisco exposure.
- Hands-on eyes-on-glass monitoring experience in a 24x7 setting.
- Proficiency in Layer 1–3 troubleshooting and incident management.
- Experience handling circuit outages, BGP, VLANs, and tunneling scenarios.
- Proven coordination with ISPs and carriers during outages.
- Comfort managing multiple concurrent incidents with clear escalation paths.
- Strong written and verbal communication skills.
- Tools and skills: Cisco networking, SecureCRT, network monitoring. Nice to have: SolarWinds, Riverbed, packet analysis, BGP, VLANs/tunneling, Ansible, scripting/automation, AI exposure.
Education Requirements:
Bachelor's degree preferred. A highly qualified candidate without a degree may be considered.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above