Business Process/Customer Operations Lead in Atlanta, GA at Eliassen Group

Date Posted: 12/7/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Atlanta, GA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting opportunity for a Business Process/Customer Operations Lead with our industry-leading client located in beautiful Stamford, CT!

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Business Process/Customer Operations Lead:

  • Collaborate with leadership to improve process efficiencies and cost reduction opportunities 
  • Work cross organizationally to understand and document current state
  • Analyze, define, and develop complex organization's business process methods and practices 
  • Research and establish best business practices 
  • Communicate team progress 
  • Use sophisticated quantitative analysis methodology to perform data, cost and benefit, and process measurement analysis 
  • Train employees on root cause analysis tools and philosophies 

Requirements of the Business Process/Customer Operations Lead:

  • Bachelor's degree in Business Administration or related field 
  • At least 7 years of relevant experience
  • Knowledge of cable industry 
  • Strong communication, organizational, analytical, and presentation skills
  • Ability to work independently, as well as in a team environment
  • Superb knowledge of software applications such as Word, Excel, etc. 

Keywords: Business Process Lead, Cable, Business Administration, Microsoft Office, Business Process/Customer Operations Lead

Job ID: 331826

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!