Cisco Communications Analyst in New York, NY at Eliassen Group

Date Posted: 3/16/2023

Job Snapshot

Job Description

Hybrid | Brooklyn

We have an exciting opportunity for a Cisco Communications Analyst with our industry-leading client in NYC.

We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $45 - $50 / hr. w2

Responsibilities of the Cisco Communications Analyst:
  • Work with clients to gather information about current telephone and voicemail programming
  • Analyze and evaluate information to provide an efficient and practical solution
  • Update LDAP with changes to employee telephone numbers
  • Utilize databases to allocate inventory required to complete work orders
  • Coordinate with other IT groups and clients to schedule tasks required to complete both day to day and project work
  • Perform all programming required to complete moves, adds and changes in Cisco Communications Manager, and Unity Connection
  • Use Adobe to review and mark floor plans for field technicians
  • Audit completed work orders to ensure that systems, databases, and billing records are correct
  • Work with team to set up, configure and troubleshoot components of Cisco Call Manager and Unity Connection
 Requirements of the Cisco Communications Analyst:
  • Cisco Unity Connection (version 10.5 or higher; 11.5 is preferred)
  • Cisco Unified Communications Manager (version 10.5 or higher; 11.5 is preferred)
  • Microsoft Excel - Manage spreadsheets and familiarity with Functions (VLookup, Pivot Tables, Sorting, Filtering)
  • Ability to use 2nd Nature to export records from Cisco Unified Communications Manager and Unity Connection
  • Familiarity with using 2nd Nature to make bulk changes to devices or records in either system
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact

Job ID: 376123

About Eliassen Group:

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!