Deskside Technician in Ontario, CA at Eliassen Group

Date Posted: 9/10/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Ontario, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/10/2019

Job Description

We have an excellent opportunity for a skilled Deskside Technician with our industry-leading international client in Ontario.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Deskside Technician:

  • Install, configure, and troubleshoot desktop systems, servers, networks, and workstations
  • Maintain passwords, data integrity, and file system security for the desktop setting
  • Communicate complex technical information to both technical and non-technical resources
  • Interact with a range of groups to identify problems and/or resolve issues
  • Troubleshoot software and hardware failures and identify network problems
  • Maintain appropriate customer satisfaction levels according to established policies 
  • Work with engineers to resolve tier 2 and tier 3 support issues
  • Train end users on IT procedures and software as required
  • Ensure activities are aligned with organizational policies and procedures

Requirements of the Deskside Technician:

  • High school diploma or equivalent and at least 2 years of related experience
  • A+/Network+/MCP/MCSE/ITIL v3 or equivalent certification preferred

Keywords: Deskside Technician, Computer Technician, Desktop Support, A+. Network+

Job ID: 320013

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!