Help Desk Technician (Azure) in Boston, MA at Eliassen Group

Date Posted: 11/29/2022

Job Snapshot

Job Description

This is an onsite role in downtown Boston (financial district), 5 days a week.  

Our direct client in the biopharma space needs a Help Desk Technician for a 6+ month project.

Responsibilities of the Help Desk Technician:
  • Provide tier 1/tier 2 support to all internal users/customers
  • Responsible for AV support
Requirements of the Help Desk Technician:
  • 3+ years of experience
  • Good understanding of ticketing systems (ServiceNow)
  • Experience working in a regulated environment
  • Microsoft environment experience
  • Hands-on Active Directory, Azure AD, and Microsoft 365
  • Highly motivated, takes direction well
  • Able to work independently
  • Effective communicator

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact

Job ID: 369435

About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients’ innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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