Help Desk Technician in New York, NY at Eliassen Group

Date Posted: 10/10/2019

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you a Help Desk Technician, well-versed in financial application support? Are you interested in working for a world leading organization? If so, we may have the ideal role for you with our client in NYC!

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Help Desk Technician:

  • Provide support to client via email, phone call, and reporting
  • Troubleshoot issues to resolution
  • Support backups and backup tape storage
  • Monitor technical equipment status
  • Perform file transfers

Requirements of the Help Desk Technician:

  • Associate's degree or equivalent experience
  • At least 5 years of relevant work experience
  • Excellent customer service and support skills
  • Expertise in MS Windows XP and application installations
  • Ability to effectively work with customers to resolve issues
  • Strong organizational and record keeping skills
  • Familiarity with financial applications required

Keywords: Help Desk Technician, MS Windows XP, Tier I Support, Financial Services

Job ID: 330248

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!