MS Dynamics Business Analyst in Fort Belvoir, VA at Eliassen Group

Date Posted: 1/14/2022

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/14/2022

Job Description

Eliassen Group is assisting our USSOCOM client with finding an experienced MS Dynamics Business Analyst. Our client just implemented MS Dynamics and you’ll be responsible for performing requirements assessments and deliver functional and technical roadmaps for implementation, configuration, and ongoing sustainment supporting numerous DoD clients. You’ll also act as they key liaison between the end DoD clients and the software vendor to communicate requirements and capabilities. 

***Due to our client requirements, only US Citizens with an active Top Secret clearance and SCI eligibility will be considered. This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.***

RESPONSIBILITIES:
  • Work with key stakeholders and user representatives to deliver evaluations, recommendations, and assessments
  • Identify gaps in system functionality against requirements
  • Identify local solutions that have been created outside systems of record
  • Diagnose adoption issues with associated solution that need to be overcome for future alternatives
  • Perform Fit/Gap Analysis to identify unsatisfied current and future functional needs
  • Develop Roadmap document that incorporates functional requirements, considers organizational security challenges, and brings best technical approach to the organization
  • Manage new system requests/requirements through documentation, tracking, prioritizing, and communicating the changes
  • Keep customer updated by communicating all ongoing implementation, system upgrades/features, and downtime interruption status
  • Review submitted and not submitted trouble tickets
  • Submit service ticket on behalf of the customer when resolutions cannot be determined onsite
  • Create advanced findings, dashboards, SQL reports, and workflows using the Dynamics CRM-based application
  • Evaluate current system usage
REQUIRED SKILLS:
  • 10 Years IT experience in the CRM space or 5 years as a functional CRM SME with 5 years of technology experience
  • Certified in configuring and supporting MS Dynamics (preferably) or another CRM tool
  • Active TS/SCI clearance
  • Demonstrated experience in facilitating requirements gathering and analysis
  • Ability to work on-site every day
  • Experience with DoD workforce management is desirable
Job ID: 363930

About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients’ innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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