Product Manager in Charlotte, NC at Eliassen Group

Date Posted: 5/6/2024

Job Snapshot

Job Description

**Hybrid - 2 to 3 days onsite in Charlotte, NC.**

Our government client is looking for a Product Manager to join their team.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Pay Rate: $55.00/hr on W2

Skills, experience, and other compensable factors will be taken into account when determining pay rate. The pay range provided in this posting is a reflection of a W2 hourly rate; other employment options may be available that may result in pay outside of the provided pay range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.


Responsibilities of the Product Manager:
  • Ensure alignment and integration of benefit policy and its impact into strategic and operational plans
  • Establish clear business processes for onboarding new programs to CiviForm
  • Maintain and update web content of programs on CiviForm working with the I&T team to integrate on city standard platforms
  • Design and coordinate universal application questions and eligibility materials (including application redesign)
  • Promote interoperability of tool and data across partners bringing benefits to resident
  • Engage external experts, residents, employees, and other stakeholders in the course of project delivery
  • Understand the need of residents and advocate for the end user by designing intuitive interactions and easy-to-use experiences
  • Design a digital service that meets residents where they are, in their primary language
  • Measure and report on the effectiveness of CiviForm in connecting under-resourced communities with city programs
  • Ensure project is available via open-source documentation for other governments and organizations to leverage
  • Use process automation to simplify application processing within departments
  • Build pipeline of interested community-based organizations and partner programs
Requirements of the Product Manager:
  • A Bachelor's degree in Computer Science or related field and at least 3 years of professional experience using service design methods
  • Experience in managing projects and tasks
  • Experience working with community members, residents, or under resourced populations
  • Experience facilitating workshops and other meetings across the stakeholder spectrum
  • Demonstrated ability to work with and support cross-functional project teams
  • Ability to understand and document project requirements and dependencies
  • Ability to translate data and results into program and policy recommendations
  • Ability to zoom in and out of a project to shift from focusing on small details to the larger system and the relationships between them
  • Ability to translate data and results into program and policy recommendations
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.

Job ID: 384531

About Eliassen Group:

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance.

Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.






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