Support Analyst in Boston, MA at Eliassen Group

Date Posted: 3/8/2023

Job Snapshot

Job Description

Hybrid | One week onsite per month required | Durham, NC | Boston, MA

We're looking for a talented Support Analyst to join our leading fintech client.

We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Support Analyst:
  • Support the goal of stability in technology and services
  • Drive ITSM future state practices with a focus on major incident management
  • Support incident and change ITSM practices with global team
  • Proactively audit environments, looking for potential issues
  • Ensure the effective and timely resolution of major and moderate incidents across the enterprise
Requirements of the Support Analyst:
  • 8+ years of related experience in financial services
  • Demonstrated understanding of investment instruments and financial markets
  • Extensive experience developing SQL queries, Postman collection to research data, and API request/response
  • Experience researching and triaging Java API code, Spring Batch, SQL, Control-M applications in AWS environment
  • Good understanding of AWS components and experience supporting/triaging applications on AWS
  • Strong experience with s/w patches, upgrades, rehydration, code deployments

Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact

Job ID: 375912

About Eliassen Group:

Eliassen Group is a leading strategic consulting company that provides business and IT services for our clients as they seek to transform and execute strategies that will drive exceptional outcomes. Leveraging over 30 years of success, we focus on professional services, talent solutions, and life sciences. Eliassen Group offers local community presence and deep networks. We are committed to positively impacting the lives of our employees, clients, consultants, and the communities in which we operate.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!