Technical Support Specialist in Raleigh, NC at Eliassen Group

Date Posted: 11/19/2020

Job Snapshot

  • Employee Type:
  • Location:
    Raleigh, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you a passionate Technical Support Specialist?

Are you interested in applying your skill set in a great work environment?

If so, we may have the ideal role for you with our client in Raleigh.

Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Technical Support Specialist:
  • Install and maintain all desktop, laptop, and peripheral equipment
  • Monitor virus alerts and clean systems as needed
  • Install, configure, and diagnose Windows desktop operating system software
  • Maintain accurate inventories of all desktop systems, peripherals, and software licensing
  • Support local and remote clients over the phone and in-person
  • Ensure adherence to established support SLAs
Requirements of the Technical Support Specialist:
  • Associate's or technical degree in a relevant discipline
  • At least 2 years of experience or training in an IT department
  • Thorough knowledge of Windows OS: 7+
  • Excellent understanding of MS Office Suite, Active Directory, and Group Policy
  • Exposure to VDI/virtualization or Citrix
Keywords: Technical Support Specialist, Windows, MS Office, Active Directory, Desktop Engineer

Job ID: 334348

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!