Telecommunications Avaya Migration Engineer in Charlotte, NC at Eliassen Group

Date Posted: 9/23/2021

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Charlotte, NC
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/23/2021

Job Description

(Remote and open to candidates on the United States East Coast)
 
We are actively looking for an experienced Telecommunications Engineer to support the migration of call center agents from Avaya 1-X Agent to Avaya Agent for Desktop.
 
On a typical day, you will be responsible for troubleshooting issues with remote call center agents, working with the project team to assist with relevant tasks to migrate PC based audio, and communicating directly with agents to support Avaya Agent for Desktop Installation.
 
Desired experience:
  • Understanding of Avaya Session Manager and SIP registration
  • Understanding of Avaya 1X Agent and Agent for Desktop
  • Understanding of Avaya Communication Manager
  • Ability to work self-directed and be a team player
  • Ability to resolve complex issues that require significant freedom of action and sound judgment with little management oversight
This position will offer a starting rate of $34.00/hr. - can vary based upon candidate experience level along with Medical, Dental, and Vision benefits and a 401k matching program.
 
For those interested in a full-time position to expand their Telecommunications Migration and Troubleshooting experience, please forward an updated copy of your resume to bjames@eliassen.com.
 
Key Words: Avaya, Cisco, Engineer, Migration, Telecommunications

Job ID: 360654

About Eliassen Group:

Eliassen Group provides strategic consulting and talent solutions to drive our clients’ innovation and business results. Our purpose is to positively impact the lives of our employees, clients, consultants, and the communities in which we operate. Leveraging over 30 years of success, our expertise in talent solutions, life sciences consulting, Agile consulting, cloud services, risk management, business optimization, and managed services enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA, and with offices from coast to coast, Eliassen Group offers local community presence and deep networks, as well as national reach.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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