Product Manager II
Englewood, CO
Category: Product Management
Industry: Communications
Reference ID: JN -022026-105667
Date Posted: 02/24/2026
Shortcut: http://careers.eliassen.com/fIGyWN
Description:
Hybrid 4 onsite / 1 work from home in Englewood, CO
Our client seeks a Product Manager II to harness internal and external feedback to improve Advanced WiFi performance and interoperability. The role emphasizes data-driven insight synthesis, cross-functional collaboration, and roadmap influence across hardware and firmware to increase customer satisfaction.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $58.00 to $68.00/hr. w2
Responsibilities:
Responsibilities
- Synthesize insights from internal employee and external user feedback by combining qualitative sentiment and verbatim input with quantitative metrics such as trends, NPS/CSAT, and engagement data.
- Translate feedback into prioritized, data-backed product improvements and roadmap recommendations across hardware, firmware, and internal programs.
- Define, track, and report success metrics including sentiment trends, issue resolution velocity, feedback loop closure, adoption metrics, and reduction in recurring complaints.
- Lead competitor comparison documentation across ISP, FWA, and third-party WiFi hardware and advanced feature offerings.
- Manage proactive social media engagement related to WiFi 7 by partnering with social, media, and customer success teams to address public feedback, escalate critical issues, and mitigate reputational risk.
- Partner with engineering, firmware, UX, and hardware teams to define requirements, write user stories and epics, and ensure validated feedback drives releases, fixes, and capabilities.
- Facilitate cross-functional alignment through regular insight-sharing sessions, roadmap reviews, and stakeholder working groups.
- Ensure governance, data privacy, regulatory compliance, and responsible use of device intelligence.
- Maintain partner scorecards and support periodic business reviews.
Experience Requirements:
Experience Requirements
- 7+ years in Product Management, Partner Management, Program Management, or Technical Account Management.
- Hands-on experience designing and running customer and employee feedback loops and initiating investigations based on trending data.
- Proven experience driving cross-functional programs with Engineering, QA, Operations, Legal, Marketing, and Customer Success.
- Experience within telecommunications, broadband, or Wi‑Fi domains preferred.
- Experience applying Lean and Agile delivery frameworks in large enterprise environments.
- Strong understanding of Wi‑Fi technologies.
- Data-driven product management skills, including defining KPIs and interpreting telemetry and analytics.
- Experience with Jira, Confluence, SharePoint, Tableau, and social media aggregation tools.
- Familiarity with device telemetry platforms and vendor ecosystems such as Plume/OpenSync or CUJO DI (preferred).
- Knowledge of Agile methodologies including Agile, Scrum, Kanban, SAFe, Scrum at Scale, LeSS, Lean, and Six Sigma.
Education Requirements:
Education Requirements
- Bachelor’s degree in Computer Science, Business, Marketing, Information Systems, Business Administration, or a related field, or equivalent professional experience.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
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