911 Test Analyst
San Ramon, CA
Category: Quality Assurance (QA)
Industry: Communications
Reference ID: JN -042026-106651
Date Posted: 05/28/2026
Shortcut: http://careers.eliassen.com/oXNZuA
Description:
On-site in San Ramon, CA
Our client has an opportunity for a 911 Test Analyst to test and certify 911 call handling systems and GIS integrations on Emergency Services IP Networks (ESINet). The role will validate interoperability of Next Generation 911 components, assure adherence to standards and best practices for telephony systems, and document results that support reliable emergency-response communications.
We can facilitate w2 and corp-to-corp consultants. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $40.00 to $47.00/hr. w2
JN -042026-106651
Responsibilities:
- Test and certify 911 call handling applications and GIS systems on ESINet.
- Execute testing for new and proof-of-concept E911 products and networking functionality.
- Review, test, and approve methods of procedure (MOPs) for field site technicians.
- Develop and execute test plans, document defects, and report test results.
- Collaborate with call handling and ESINet suppliers to investigate issues, provide root cause analyses, and drive resolution. Track open defects to closure.
- Perform server room maintenance for vendor CPE and company network equipment, including locating termination endpoints and installing cabling for servers, routers, and related network devices.
- Stage new 911 CPE equipment.
Experience Requirements:
- Knowledge of wireline, wireless, VoIP, and related communications technologies.
- Windows desktop and server experience: Windows 10 and Windows Server 2012 or higher.
- Network protocols: SIP/RTP, TCP/IP, UDP, DHCP.
- System integration and testing experience.
- Strong written and verbal communication skills.
- Working knowledge of computers, electronic data processing, and modern office practices.
- Ability to work in a dynamic environment with shifting priorities and attention to detail.
- Preferred: Technical knowledge of 911 call handling systems and telephony architecture (cloud and legacy), including Intrado Viper, Motorola Vesta, and Carbyne APEX.
- Preferred: Experience with firewalls (FortiGate), DNS, PKI, 4G/5G WAN via CradlePoint, ESXi, Azure WAN, AWS Cloud WAN, and Terraform.
- Preferred: Hands-on server room experience including racking and cabling.
- Preferred: Test planning, test case development, execution, and reporting.
- Preferred: Telephony experience with T1s, PRI circuits, and TDM.
- Preferred: Protocol analysis and troubleshooting using tools such as Wireshark, Agilent, and IRIS.
- Preferred: Performance, load, and stability testing.
- Preferred: Experience with VMware, NG911, and ESINet.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above