Application Analyst I
Charlotte, NC
Category: Development
Industry: Energy
Reference ID: JN -082026-108434
Date Posted: 08/30/2026
Shortcut: http://careers.eliassen.com/t5TcHm
Description:
Hybrid 3 days on-site in Charlotte, NC
Our client is seeking an Application Analyst I to support business-critical applications across nuclear IT engineering, training, and work management. The role will administer applications, manage user access, provide production support, coordinate upgrades and deployments, engage with vendors, and execute change management to enable reliable performance and effective end-user support.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $45.00 to $50.00/hr. w2
Responsibilities:
- Provide operational support for nuclear IT engineering, training, and work management applications.
- Administer user accounts, roles, and permissions and process access requests per procedures.
- Monitor availability, troubleshoot incidents, coordinate fixes, and communicate status.
- Maintain awareness of dependencies, support contacts, escalation paths, and procedures.
- Validate functionality following changes, upgrades, and maintenance activities.
- Document support procedures, known issues, and recurring operational tasks.
- Coordinate application changes, testing, validation, and production deployments.
- Prepare and manage change requests and support deployment readiness reviews.
- Collaborate with infrastructure, workstation, database, security, and deployment teams.
- Confirm user access and workstation impacts associated with application changes.
- Support post-deployment validation and defect resolution.
- Serve as liaison with business stakeholders, technical teams, and vendors.
- Coordinate vendor requests, escalations, licensing, and maintenance communications.
- Communicate risks, impacts, timelines, and status to varied audiences.
- Maintain operational documentation, knowledge articles, and support handoffs.
- Assist with upgrades, migrations, replacements, or retirements and process improvements.
- Support audit, compliance, and access review activities.
Experience Requirements:
- Experience supporting business-critical applications in production.
- Knowledge of application administration, user access, incident resolution, and change management.
- Coordination across business users, technical teams, vendors, and leadership.
- Participation in upgrades, testing, validation, and deployments.
- Analytical, troubleshooting, communication, and documentation skills.
- Ability to manage multiple priorities with focus on operational reliability and customer service.
- Preferred: Support for engineering, training, compliance, or regulated functions.
- Preferred: Familiarity with ITSM incident, request, problem, and change processes.
- Preferred: Coordination of software deployments with infrastructure or endpoint teams.
- Preferred: Ability to translate technical issues into clear business impacts.
- Preferred: Experience with vendor-managed or third-party applications.
- Technical: Enterprise web app support in Nuclear IT environments.
- Technical: .NET and ASP.NET, including framework and modern .NET upgrades.
- Technical: Support for Angular front ends with .NET backend APIs.
- Technical: Strong SQL Server skills including refreshes, validation, troubleshooting, and ad hoc updates.
- Technical: Multi-environment support across Production, QA, and Development.
- Technical: Application migrations, server moves, database transitions, and sustainability upgrades.
- Technical: Support for Windows servers, services, configuration, and dependencies.
- Technical: Troubleshooting APIs, web UIs, database connections, service accounts, and browser compatibility.
- Technical: Legacy modernization including .NET Framework upgrades and dependency updates.
- Technical: Vendor and on-premise application support and coordination.
- Technical: Configuration management for app settings, endpoints, email, and environment settings.
- Technical: Windows clients, sync modules, proprietary databases, and field devices.
- Technical: Collaboration with DBAs, infrastructure, business analysts, vendors, and business owners.
- Operational: Maintenance of support documentation, repositories, locations, contacts, and procedures.
- Operational: Production incident troubleshooting for data, access, errors, and post-upgrade defects.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above