Application Support Analyst in Wellesley, MA at Eliassen Group

Date Posted: 1/4/2021

Job Snapshot

Job Description

Are you a results-oriented Application Support Analyst looking to build your skill set?

If you're interested in real-time, hands-on technical work, we may have the ideal role for you with our client in Wellesley. 

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Application Support Analyst:
  • Work on a team to monitor hosted service 24x7x365
  • Provide first line support for all issues
  • Participate in incident management, triage, and escalation
  • Quickly diagnose and provide technical documentation
  • Work four ten hour shifts
Requirements of the Application Support Analyst:
  • Bachelor's degree in Computer Science, IT, or equivalent
  • At least 1 year or internship and demonstrated success in a technology related position
  • Familiarity with Microsoft Windows operating systems support
  • Fundamental training with basic Unix/Linux commands
  • Working knowledge of operations tools
  • Basic knowledge of data center concepts: networking, storage, cloud computing
  • Clear and effective communication skills both technical and nontechnical audiences
Keywords: Application Support Analyst, Technical Support, Windows, Cloud Computing

Job ID: 347721

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!