Bilingual Help Desk Support Engineer in Pittsburgh, PA at Eliassen Group

Date Posted: 11/7/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/7/2019

Job Description

Are you a strong Help Desk Support Engineer with fluency in both English and Portuguese? If so, we may have the ideal role for you with our client in Pittsburgh!

This is a contract to hire opportunity. Applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Bilingual Help Desk Support Engineer:

  • Advise end users on appropriate solutions to reported problems
  • Diagnose and resolve technical hardware and software issues
  • Troubleshoot computers, software and peripherals
  • Identify and escalate serious matters

Requirements of the Bilingual Help Desk Support Engineer:

  • Associate's degree or equivalent experience 
  • At least 2 years of technical desktop support experience
  • Experience with MS Office Suite
  • Knowledge of a help desk ticketing system - Remedy and ServiceNow preferred
  • Ability to type at least 40 WPM
  • Ability to work a flexible schedule
  • Excellent customer service focus
  • Clear and effective verbal and written communication skills

Keywords: Bilingual Help Desk Support Engineer, Portuguese, Technical Support, MS Office, Remedy, ServiceNow

Job ID: 331846

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!