BSA- Experts
Anywhere
Category: Business Analysis
Industry: Technology
Workplace Type: Remote
Reference ID: JN -012026-104905
Date Posted: 01/05/2026
Shortcut: http://careers.eliassen.com/iii9Ej
Description:
**100% Remote**
The Business Systems Analyst will play a critical role in supporting both the new launch of the instore experts and the seasonal readiness for tax operations by managing onboarding, hiring, and offboarding processes. This position focuses on building and enhancing an in-house platform, defining requirements for local experts, and ensuring seamless integration across multiple business layers. The role demands strong collaboration with technical teams, business stakeholders, and executives to deliver scalable solutions.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $70 - $75 / hr. w2
Responsibilities:
Key Responsibilities
- Requirements Gathering & Documentation
- Lead end-to-end requirements lifecycle, including BRDs, JIRA management, and user guide creation.
- Collaborate with Talent Acquisition (TA), Service Platform, Compensation, Workday, and T4I teams.
- Build requirements for onsite/local experts and job architecture.
- System Development & Testing
- Support in-house platform enhancements and functionality improvements.
- Conduct End-to-End Testing, UAT, and ensure quality assurance.
- Coordinate development of an Agentic AI routing system.
- Project Coordination
- Heavy coordination across TA, Service Platform, Compensation, and technology teams.
- Work through multiple layers of hierarchy, engaging tech, business, and executive stakeholders.
- Operational Readiness
- Manage seasonal onboarding, hiring, and offboarding processes.
- Ensure readiness for tax season through proactive planning and execution.
- Reporting & Data
- Enhance data components and reporting capabilities within the in-house system.
Experience Requirements:
Required Skills & Experience
- Strong background in Talent Acquisition and requirements gathering.
- Ability to work with ambiguity and navigate complex organizational structures.
- Proficiency in BRD creation, JIRA, UAT, and testing processes.
- Experience with user guide creation and lifecycle management of requirements.
- Excellent coordination skills across multiple teams and platforms.
- Familiarity with Workday and compensation systems.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contactInfoSec@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above