Business Analyst III
Englewood, CO
Category: Business Analysis
Industry: Communications
Reference ID: JN -072026-107856
Date Posted: 07/12/2026
Shortcut: http://careers.eliassen.com/azerNe
Description:
Hybrid 4 onsite / 1 work from home in Denver, CO
Our client seeks a Business Analyst III to support the maintenance domain within TechMobile, a mobile platform serving more than 20,000 field technicians. The analyst will manage requirements, coordinate vendor integrations, drive adoption across regional field operations, and partner with development teams to deliver tools that reduce manual data entry and friction in technician workflows. The role sits at the intersection of field operations, software delivery, and data, collaborating with maintenance leadership, third-party equipment vendors, and agile teams to ensure solutions meet the needs of maintenance technicians.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $45.00 to $55.00/hr. w2
JN -072026-107856
Responsibilities:
- Manage vendor relationships for data automation and integration delivery.
- Author and maintain integration requirements and technical specifications.
- Coordinate API access, JSON schema validation, and field mapping with vendor technical contacts.
- Track deliverables, timelines, and dependencies across vendors and support QBR demos.
- Serve as primary BA liaison to regional Field Operations leadership.
- Translate technician pain points into actionable requirements and communication plans.
- Coordinate with Field Operations Engineering on workflow validation and transitions.
- Build and maintain dashboards for adoption, usage, and compliance trends.
- Produce bi-weekly metrics and weekly status reporting for senior stakeholders.
- Analyze MongoDB and Tableau data for adoption insights and anomaly detection.
- Write user stories with acceptance criteria for TechMobile maintenance features.
- Lead vendor technical meetings, UAT coordination, and follow-up actions.
- Manage Jira tickets for grooming, status updates, and sprint planning.
- Draft regional communications, produce documentation, and prepare leadership demos.
- Respond to field escalations and resolve blockers with development teams.
Experience Requirements:
- 5 to 10 years as a Business Analyst in software delivery, preferably within telecom or field services.
- Proven experience writing technical requirements and partnering with development teams.
- Strong understanding of APIs, JSON data structures, and system integrations.
- Proficiency with Jira including agile workflows and epic/story/task hierarchies.
- Excellent written communication for non-technical audiences.
- Experience managing multiple vendor relationships concurrently.
- Comfort with data analysis using spreadsheets and basic SQL or database concepts.
- Preferred: cable or telecom field operations or network maintenance experience.
- Preferred: familiarity with DOCSIS/HFC concepts and Atlassian tools.
- Preferred: understanding of MongoDB, Tableau, or Splunk.
- Preferred: experience with phased rollouts, regional deployments, or access management.
- Preferred: SCTE membership or standards familiarity and vendor onboarding management.
- Preferred: exposure to AI or automation tools in a professional context.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above