Business Systems Analyst in Santa Ana, CA at Eliassen Group

Date Posted: 9/11/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Santa Ana, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our client is a premier technology integrator with approximately 33,000 employees worldwide. With a strong commitment to supporting programs of national importance, our client is able to help solve our country’s most significant problems. They are currently looking for a Business Systems Analyst to join their incredible team.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Business Systems Analyst:

  • Ensure smooth service delivery while maintaining commitments
  • Support the organization in delivering Service, Strategy and Vision
  • Collaborate with across teams to develop processes, standards and procedures
  • Support the process owners and ensure process functionality and service delivery
  • identify issues and provide solutions
  • Work closely with customers to enure satisfaction
  • Prepare status and system health reports

Requirements if the Business Systems Analyst:

  • Bachelor degree
  • ITIL® V3 Foundation Level or higher certification
  • 9 years of relevant work experience with 5 years of ITIL Service Delivery experience
  • At least 3 year of Operations experience in a 24x7x365 environment
  • Strong interpersonal, communication and problem solving skills
  • Knowledge for all areas of IT Infrastructure components and systems
  • Experience in a Service Delivery function
  • Experience working for an established managed or cloud services provider
  • Strong understanding of Cisco Unified Communications Architect Engineering
  • Experience in enterprise applications, solutions and data center infrastructures

Keywords: Business Systems Analyst, Cisco Unified Communications Architect, ITIL® V3 Foundation, Service Delivery, Information Technology

Job ID: 329197

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!