Change Manager & IT Trainer in New York, NY at Eliassen Group

Date Posted: 7/1/2019

Job Snapshot

  • Employee Type:
  • Location:
    New York, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have a tremendous opportunity for a Change Manager & IT Trainer with our industry-leading financial services client in NYC.

This is a full-time, permanent opportunity, offering a competitive salary and comprehensive benefits package.

Responsibilities of the Change Manager & IT Trainer:

  • Develop and deliver training to IT professionals of varying levels of technical sophistication 
  • Create course content for in-house custom applications and standard desktop applications
  • Deliver effective training via classroom, distance learning, one-on-one, video tutorials, and desk-side training
  • Write and edit process documentation, instructions, technical documentation, and user communications
  • Deliver content and training that enables customer success, manage change, and facilitate adoption
Requirements of the Change Manager & IT Trainer:
  • Bachelor's degree and at least 5 years of experience in technical training
  • At least 5 years of experience in enterprise-level user-focused change management
  • At least 5 years of in-depth experience with curriculum design, development, and delivery
  • Project management experience a definite plus
  • In-depth knowledge of O365, including Excel, Outlook, One Drive, and SharePoint
  • Knowledge of iPhone and iPad functions for business use
  • Experience with a Learning Management System
  • Experience with Camtasia, Captivate, or similar tool
  • Experience with Salesforce and Concur desired
  • Superior writing and technical skills

Keywords: Change Manager & IT Trainer, Business Process Improvement, Camtasia, Captivate, Salesforce

Job ID: 319802

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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