Change Project Manager
Johnston, RI
Category: Program/Project Management
Industry: Insurance
Reference ID: JN -122025-104731
Date Posted: 12/14/2025
Shortcut: http://careers.eliassen.com/TVaMY7
Description:
**Remote | Must be within driving distance of RI**
The Engineering & Research (E&R) Department is seeking a Program Manager. This position reports to the Staff SVP of Research, though will support the overall E&R leadership and portfolio, providing expertise in managing medium and large initiatives to drive strategic outcomes and realize value through the department. They are responsible for defining and implementing new project management processes, supporting business leads in strategy development, and leading the day-to-day execution of projects. Throughout the initiative execution process, the Program Manager coordinates with stakeholders to plan key milestones and monitors and reports progress, with an emphasis on business objectives and value delivery. They also ensure efficient resource deployment, dependency management, and risk and issue management to mitigate program volatility with respect to scope and quality changes. This role will also be responsible for some change management activity as the department transitions to a new operating model with new processes. We are looking for someone who is innovative, self-driven, process-oriented, and excited to help define and implement the necessary processes and structures to support a new operating model.
Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Pay: $75 - $80/hr W2
Responsibilities:
Project Leadership, Planning and Strategy:
· Establish a robust program/project structure with clear ownership and accountability, which facilitates organizational alignment, streamlined decision-making and effective communication.
· Cultivate strong relationships with leadership, portfolio program manager, and other internal stakeholder to define, clarify and control project scope, objectives and resolve conflicts.
· Develop, maintain, and manage comprehensive project plans in Workfront for each of the department-level projects, including timelines, detailed work breakdowns and dependencies.
· Develop and integrate methods to track and report key performance indicators (KPIs) within planning and execution activities to assess benefit realization and project success.
· Partner with the Finance Business Partner and Portfolio Program Manager to track and report project budgets and expenses.
· Oversee the overall governance and structure of the department portfolio, ensuring that all work aligns with strategic priorities. Prepare and coordinate with other governing groups to ensuring alignment of work with broader business strategy.
· Facilitate cross-departmental and initiative collaboration and planning to ensure effective execution of department priorities including all process, people, and technology changes.
· Provide regular transparent and accurate updates and status reports on project progress, changes, decisions needed, risks, or issues.
Change Management:
· Develop and implement an overall change strategy and plan to drive readiness and adoption of the new operating model.
· Lead change management activities with a focus on leadership enablement, training, communications, implementation planning, and resistance management.
· Gather feedback from impacted audience to diagnosis issues with change execution and inform corrective actions.
Team Leadership and Coaching:
· Establish clear roles, responsibilities, and accountability within the project team, decision makers and related initiatives.
· Lead, coach, and inspire project teams, fostering an environment of continuous improvement psychological safety and development.
· Implement performance metrics to monitor team efficiency and project outcomes, ensuring alignment with project goals.
Risk and Issue Management:
· Identify, analyze, and mitigate project risks proactively to minimize their impact on project timelines and outcomes.
· Drive processes to track, escalate, and resolve issues promptly to ensure minimal disruption to project progress.
· Develop and implement contingency plans to address potential project challenges and ensure continuity.
Evaluation and Project Transition:
· Conduct thorough post-project evaluations to gather feedback, assess project success, and identify areas for improvement.
· Document lessons learned and best practices to inform future projects and drive continuous improvement.
· Continually measure and report the success of our project execution, change adoption efforts using analytics
· Manage the smooth closeout and transition of the project to the business, ensuring all deliverables are completed, documentation is finalized, and a thorough handover is conducted.
Experience Requirements:
Experience:
· 7-10 years of experience in program and project management with experience leading multiple medium and large initiatives concurrently.
· 3-5 years of experience in change management execution.
· Proven experience in defining and implementing governance structures and processes.
· Proven ability to perform well under pressure, managing high demand and tight deadlines.
· Skilled in developing and managing comprehensive project plans leveraging Project Management software (i.e., Workfront).
· Strong relationship-building with leadership and internal stakeholders.
· Bachelor's degree required, MS or MBA a plus.
· Change Management qualifications (e.g., ADKAR certification) a plus.
· Experience in insurance industry, property loss prevention, or research a plus.
Key Skills:
· Resourceful self-starter with the ability to independently drive progress and adapt in ambiguous situations.
· Strong process-oriented mindset to establish processes and standardization.
· Ability to pivot between strategic thinking to anticipate long-term challenges and tactical execution to effectively address immediate needs.
· Ability to hold people accountable without direct authority, using influence and collaboration.
· Confident in proposing new ideas and integrating feedback, even under executive scrutiny.
· Proficient in using standard documentation tools (e.g., Excel, PowerPoint).
· Excellent written and verbal communication skills, adaptable to all organizational levels.
· Strong organizational skills with the ability to multitask and collaborate with diverse stakeholders.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact InfoSec@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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