Cherwell Consultant in Greenbelt, MD at Eliassen Group

Date Posted: 10/29/2018

Job Snapshot

  • Employee Type:
    Full-Time/Part-Time
  • Location:
    Greenbelt, MD
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    10/29/2018

Job Description

We have an excellent opportunity for a Cherwell Consultant to join our industry-leading client.

Due to federal security clearance requirements, applicant must be a US Citizen or Permanent Resident with the ability to obtain a Public Trust Clearance.

This is a full time, permanent role, offering a competitive salary and comprehensive benefits.

Responsibilities of the Cherwell Consultant:

  • Act as SME regarding infrastructure and software configuration, design, and architecture
  • Serve as the technical lead during implementation and advise customer
  • Deploy and configure Cherwell to meet client needs and specifications
  • Ensure adherence to functionality, quality, and schedule for Cherwell programs
  • Develop reports for management and compliance, as needed
  • Mentor and provide knowledge transfer to clients
  • Identify new opportunities to use Cherwell
  • Identify and correct defects

Requirements of the Cherwell Consultant:

  • In-depth understanding and experience with ITIL
  • Solid understanding of IT processes and IT Operations Management
  • At least 5 years of technical experience with ITSM tools - Cherwell and Micro Focus preferred
  • At least 2 years of hands-on technical experience with Cherwell
  • Cherwell Foundations course completion/Cherwell Certified Engineer
  • Experience in database management and workflow design
  • Experience with ITSM software design, configuration, and troubleshooting 
  • In-depth understanding of industry/best practices around service, incident, change, problem, configuration, and knowledge management

Keywords: Cherwell Consultant, ITIL, IT Operations Management, ITSM, Micro Focus, Database Management, Workflow Design, Clearance Job, Public Trust Clearance

Job ID: 312621

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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