Client Services Analyst in Philadelphia, PA at Eliassen Group

Date Posted: 7/27/2020

Job Snapshot

Job Description

**Qualified applicants must be local to the Philadelphia area.

Are you a highly skilled Client Services Analyst with demonstrated expertise in the finance domain?

If you'd like to join an industry leader, we may have the ideal role for you in Philadelphia.

This role will support both technical and nontechnical tasks.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Client Services Analyst:
  • Provide high quality client services to financial institutions
  • Strive to continuously improve client services and shorten response time
  • Support both technical and nontechnical services; ensure SLAs and KPIs are achieved
  • Support development and implementation of workflow modernization plans
  • Ensure SLAs and KPIs are achieved
Requirements of the Client Services Analyst:
  • Bachelor's degree in Computer Science or equivalent work experience
  • Ability to apply general business knowledge gleaned from education or experience
  • Ability to learn and understand key business drivers and the commercial side of the business
  • Strong customer service orientation; exceptional communication skills - verbal and written
Keywords: Client Services Analyst, Customer Service, Technical Support, SLAs, KPIs, Financial Services

Job ID: 338415

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!