Continuous Improvement Lead
Burbank, CA
Category: Business Analysis
Industry: Communications
Standard Hours: Open
Reference ID: JN -072026-108015
Date Posted: 09/20/2026
Shortcut: http://careers.eliassen.com/HDG0M3
Description:
Hybrid 4 days on site in Burbank, CA
Our client is seeking a Continuous Improvement Lead to drive enterprise process transformation for a product-centric transformation initiative. The role will lead cross-functional efforts spanning technology, operations, engineering, and product to deliver measurable outcomes through process redesign, workflow optimization, AI-enabled improvement, automation, and structured change management. The ideal candidate demonstrates tangible business impact beyond methodology usage and can translate ambiguous problems into implemented solutions with tracked results.
Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.
Rate: $85.00 to $90.00/hr. w2
JN -072026-108015
Responsibilities:
- Lead end-to-end process transformation initiatives across technology, operations, engineering, and product organizations.
- Evaluate current-state processes, identify inefficiencies, and design future-state solutions that improve quality, efficiency, speed, and customer outcomes.
- Facilitate workshops, stakeholder sessions, and root-cause analyses to drive consensus and solution development.
- Develop process maps, SOPs, transformation roadmaps, and change management plans.
- Define and track KPIs, SLAs, and operational metrics to measure business impact.
- Partner with engineering, operations, and data teams to implement scalable solutions and process improvements.
- Support AI-first strategies through automation, AI adoption, AI agents, and workflow optimization initiatives.
- Drive organizational adoption and capability building through training, coaching, and structured change management.
Experience Requirements:
- 5+ years in Continuous Improvement, Process Engineering, Operational Excellence, or Transformation.
- Proven leadership of enterprise-wide process transformations.
- Strong facilitation experience with workshops of 20–40+ stakeholders.
- Ability to identify business problems, redesign workflows, implement solutions, and measure results.
- Experience developing and tracking KPIs, SLAs, productivity metrics, and performance improvements.
- Executive communication, stakeholder management, and influencing skills.
- Experience driving change in ambiguous, cross-functional environments.
- Agile, DevOps, Sprint, or iterative delivery experience.
- Lean Six Sigma certification preferred. CMMI experience valued. Must demonstrate applied methodologies with measurable outcomes.
- Experience with AI-driven workflow improvements, AI agents, automation strategies, Copilot, GenAI tools, process mining, predictive analytics, or intelligent automation, with quantifiable impact.
Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.
W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:
· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.
If you have any indication of fraudulent activity, please contact fraud@eliassen.com.
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Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Eliassen Group’s Affirmative Action Plan (AAP) is available for inspection by any employee or applicant for employment upon request, during normal business hours of Monday through Friday, 8:30am to 5:30pm EST. Interested persons should contact Phaedra Wells at pwells@eliassen.com for assistance. It is unlawful in Massachusetts and Maryland to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Applicants with disabilities that believe they require an accommodation or assistance with a position, please email our HR team at hradmin@eliassen.com. This email inbox is designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Emails sent for other purposes will not receive a response.
Please be advised that a number of fraudulent job postings have been released under the Eliassen Group brand.
Unfortunately, fraudulent job postings can happen. If anyone reaches out to you about an open position connected with Eliassen Group, never provide personal or financial information to anyone who is not clearly associated with Eliassen Group
If anyone seemingly from Eliassen Group has ever requested this personal information in the past or does so in the future, please contact fraud@eliassen.com.
Please ensure that you are working directly with us by confirming the following:
- When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.
- Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group, as indicated above