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DC Technician in Plano, TX at Eliassen Group

Date Posted: 2/13/2019

Job Snapshot

  • Employee Type:
  • Location:
    Plano, TX
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have an exciting new role as a DC Technician based out of Plano, TX, that will be working with one of our industry leading clients.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities for the DC Technician:
  • Driving incident resolution through a systematic problem solving approach, coupled with a strong sense of ownership and drive
  • Leading and supporting production system deployments while ensuring SLAs are met
  • Providing for the software and systems behind all of Capital One’s external and internal customer facing services with an ever-watchful eye on their availability, latency, performance, and capacity
  • Demonstrating leadership with other tech leads and support teams to ensure integrated end-to-end availability, reliability, and performance
  • Empowering support teams to manage Continuous Integration/Continuous Delivery pipelines
  • Influencing resiliency and scalability in production environments in Amazon Web Services  and other cloud platforms
  • Equipping systems with automated monitoring and alerting
  • Leading a team to design, write and deliver technical and process automations to improve the availability, scalability, latency, and efficiency of Capital One’s services
  • Solving problems relating to critical services and build automation to prevent problem recurrence; with the goal of automating response to all non-exceptional service conditions
  • Influencing and supporting new designs, architectures, standards and methods for large-scale distributed systems
  • Engaging in service capacity planning and demand forecasting, software performance analysis and system tuning
  • Identifying and re-mediating risk to critical and non-critical system KPIs
  • Providing technical leadership within multi-platform environment
  • Identifying and implement opportunities for automation of routine maintenance tasks and common issues
  • Troubleshooting networking problems with an in-depth knowledge and understanding of network theory including various concepts such as networking protocols (TCP/IP, UDP, ICMP, etc.), MAC addresses, IP packets, DNS, OSI layers, and load balancing
  • Learning how to be better at the skills involved in this work
Requirements for the DC Technician:
  • Bachelor’s Degree or Military Experience
  • At least 3 year of experience in leading production support teams, software development teams
  • At least 3 year experience in enterprise support, ITIL practices and principles
  • At least 3 year of experience in supporting production systems in a cloud environment
Job ID: 316001

Keywords:  DC Technician, TCP, IP, UDP, ICMP, MAC

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!