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Desk Top Support Engineer in San Francisco, CA at Eliassen Group

Date Posted: 5/10/2019

Job Snapshot

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Job Description

We have an exciting opportunity for a Desk Top Support Engineer with our industry-leading client in San Francisco.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Desk Top Support Engineer:

  • Monitor phone calls to the helpdesk, respond to emails on a timely manner
  • Support, repair, and maintain computer equipment, perform images on PC's
  • Address potential systems issues in a proactive manner
  • Resolving problems directly or working closely with Support Engineers and other support groups whenever necessary
  • Work with vendors to assist in installation and troubleshooting of issues
  • Provide 1st level support to end users (in person and over the phone) and provide assistance with activating and troubleshooting hand held devices such as blackberries and iPhones

Requirements of the Desk Top Support Engineer:

  • Minimum of 1-3 years related work experience and a 4-year degree required
  • Basic troubleshooting knowledge in Microsoft Windows 7/10, Office 2010/2016/365
  • Exceptional customer service skills

Keywords: Support Engineer, Microsoft, Office, Windows, Customer Service, helpdesk

Job ID: 319051

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!