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Deskside Engineer in Washington, DC at Eliassen Group

Date Posted: 3/8/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    3/8/2019

Job Description

Our client is an international information technology and solutions consulting company. The company is committed to ensuring the safety and security of the United States through the delivery of innovative, next-generation IT solutions. They are currently seeking a Deskside Engineer to join their dedicated team.

Due to federal security clearance requirements, applicants must possess US Citizenship and Public Trust clearance eligibility.

Responsibilities of the Deskside Engineer:

  • Provide desk side support to end users for complex hardware and software issues
  • Independently research end user issues and develop remediation plans
  • Authenticate and test software and hardware before delivery to end users
  • Update status of queued service requests in the ticket tracking system
  • Serve as an escalation point for junior desk side engineers

Requirements of the Deskside Engineer:

  • High school diploma and at least 3 years of experience providing desk side support
  • Extensive knowledge of MS Windows OS and MS Office tools
  • Experience troubleshooting complex end user software and hardware issues

Keywords: Deskside Engineer, Technical Support, MS Windows, MS Office, Troubleshooting, Issue Resolution, End User Support, Clearance Job, Public Trust Clearance

Job ID: 316814

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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