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Desktop Support Engineer in Weston, MA at Eliassen Group

Date Posted: 5/2/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Weston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    5/2/2019

Job Description

We have an exciting opportunity for a Desktop Support Engineer with our industry-leading client in Weston.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Desktop Support Engineer:

  • Lead IT support and ensure optimal delivery of IT services
  • Install/maintain/support/document VC infrastructure equipment
  • Ensure IT initiatives are successfully implemented, proactively supporting with appropriate training as required
  • Ensure user training is provided and minimize recurring incidents by identifying issues using the ITIL framework
  • In collaboration with the IT Head, Infrastructure and Operations Lead and business partners, maintains a high level of satisfaction to the business customers by ensuring established IT services are reliable and effective, and delivers a positive support experience to the end user

Requirements of the Desktop Support Engineer:

  • Passion for customer service, good communication skills, empathy and ability to understand customer needs
  • Maintains practical, up-to-date, and extensive knowledge of relevant technologies
  • Demonstrates systems analysis, troubleshooting, documentation and training skills
  • Audit and Inspection support
  • Business acumen to facilitate priorities and urgency
  • Written and verbal communication skills for instructional communications and to positively influence end user behavior

Keywords: Desktop Support Engineer, Support Engineer, Customer Service, IT Support

Job ID: 318799

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!