Desktop Support Specialist (Remote) in Los Angeles, CA at Eliassen Group

Date Posted: 5/13/2020

Job Snapshot

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Job Description

Are you a passionate Desktop Support Specialist looking for a fully remote contract opportunity?

If so, we may have the ideal role for you with our client in Denver.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Overnight shift: 6P - 3A PST / 9P - 6A EST
Responsibilities of the Desktop Support Specialist:
  • Act as tier 1 technical support for end users
  • Utilize a service desk ticketing system
  • Support hardware and software, mobile devices, printers, desktops, and laptops
  • Troubleshoot, resolve, or escalate issues
  • Identify and isolate problems to drive resolution
  • Document action and resolution steps
  • Route calls to other relevant support groups
Requirements of the Desktop Support Specialist:
  • High school diploma or equivalent
  • At least 1 year of experience in information technology
  • Basic knowledge of computer hardware and operating systems
  • Experience with MS Office Suite: Word, Excel, PowerPoint, Outlook
  • Active Directory and VPN experience 
  • Motivated self-starter able to work independently and collaboratively
  • Flexible to work nights and weekends as required
  • Excellent customer service skills
Keywords: Desktop Support Specialist, MS Office, Help Desk, Tier 1 Technical Support

Job ID: 336976

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!