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Desktop Support Specialist in Boston, MA at Eliassen Group

Date Posted: 11/28/2018

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our industry-leading client is seeking a skilled Desktop Support Specialist to join their dedicated team in Boston.

This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.

Responsibilities of the Desktop Support Specialist:

  • Own open technical issues in the Boston office
  • Work with leadership to improve systems/services
  • Manage relationships with local IT vendors
  • Respond to help desk service requests
  • Work to continuously improve support process
  • Provide technical training and support for onsite and remote workers

Requirements of the Desktop Support Specialist:

  • At least 3 years of experience in an IT technical support / help desk environment
  • Experience with Mac OS X and Microsoft Windows OS
  • Familiarity with G Suite, Okta, Jira, or Confluence
  • Knowledge of networking principles and technologies
  • Proactive and creative problem solver

Keywords: Desktop Support Specialist, Mac, Windows, G Suite, Okta, Jira, Confluence, Networking, Technical Support, Help Desk

Job ID: 313600

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!