Desktop Support Technician in Buffalo, NY at Eliassen Group

Date Posted: 10/17/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Location:
    Buffalo, NY
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Are you a passionate Desktop Support Technician looking for your next great role with an innovative organization? If so, we may have the ideal role for you with our client in Buffalo!

This is a contract to hire opportunity. All applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Desktop Support Technician:

  • Troubleshoot desktop hardware and software issues
  • Support user voice and internet communications
  • Maintain accurate help desk ticket logging
  • Help with inventory and asset tracking
  • Deploy desktop patches and software upgrades
  • Setup new user profiles and desktop systems
  • Support rotational after hours and weekend coverage

Requirements of the Desktop Support Technician:

  • At least 3 years of desktop support experience or at least 2 years of field support experience
  • Ability to resolve problems quickly and accurately and work effectively with main office IT support
  • Ability to work in a fast-paced environment and handle multiple tasks with tight deadlines
  • Skilled in Microsoft Windows OS, Office, and connectivity troubleshooting
  • Strong ability to multitask and excellent interpersonal and communication skills
  • Professional demeanor and the ability to develop expertise in enterprise business and culture
  • Ability to interact comfortably at all levels of the organization
  • Strong understanding of MS servers and Cisco networks
  • Ability to work remotely with minimal supervision
  • Ability to analyze difficult technical issues
  • Strong desktop troubleshooting skills
  • Strong customer service skills
  • Strong phone skills

Keywords: Desktop Support Technician, MS Windows, MS Office, Cisco, Connectivity, Contract to Hire

Job ID: 331045

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!