EndPoint Deployment Specialist in Herndon, VA at Eliassen Group

Date Posted: 11/8/2018

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Herndon, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/8/2018

Job Description

We have an excellent opportunity for an EndPoint Deployment Specialist to join our industry-leading client in Reston. In this role, you will be responsible for migrating Windows 7 users to Mac laptops and modernizing Mac operations.

This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.

Responsibilities of the EndPoint Deployment Specialist:

  • Respond to and resolve user issues of moderate to high complexity in a timely fashion
  • Provide support for hardware and software - desktops, laptops, PC & Mac OS, and office tools
  • Escalate problems to the appropriate person based on procedures and protocol
  • Develop and maintain knowledge of relevant product offerings and support policies
  • Mentor and guide new or junior team members

Requirements of the EndPoint Deployment Specialist:

  • Bachelor's degree or equivalent relevant experience
  • At least 8 years of experience in IT support or computer systems
  • Proficiency in workstation OS, tools, and office suites
  • Experience in multi-platform environments - PC, Mac, mobile
  • Ability to support MS Office, including Outlook, Word, Excel, and PowerPoint
  • Experience with Visio, SharePoint, and Project
  • Ability to quickly resolve a wide range of computer hardware and software issues
  • Strong understanding of network connectivity and Active Directory
  • Experience with SLAs and ticketing tools - ServiceNow experience is a plus

Keywords: EndPoint Deployment Specialist, Windows 7, Mac, Hardware Support, Software Support, Platform Migration

Job ID: 313102

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!