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Field Support Technician in Lexington, KY at Eliassen Group

Date Posted: 11/20/2018

Job Snapshot

Job Description

We have an exciting opportunity for a Field Server Technician to join our industry-leading client in Lexington.

This position has a great benefit package that includes Medical, Dental and Vision benefits, 401k with company matching, and life insurance for those who qualify.

Responsibilities of the Field Support Technician:

  • Respond to user inquiries and resolve technical issues
  • Develop and maintain documentation of installation activities and remediation efforts
  • Set up new users in the system, including desktop configuration, email access, and VPN 

Requirements of the Field Support Technician:

  • Associate's degree in Computer Science or equivalent training required
  • At least 2 years of relevant experience required
  • Excellent problem solving, interpersonal, and customer service skills
  • Ability to work independently without supervision to complete tasks efficiently
  • Experience with Windows 10 and Microsoft COTS products
  • Clear and effective verbal and written communication skills
  • Ability to travel overnight required - this position is 70% travel

Keywords: Field Support Technician, Windows 10, Microsoft Office Suite, Technical Support, Desktop Configuration, Documentation

Job ID: 313404

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!