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Hardware & Printer Support Technician in Washington, DC at Eliassen Group

Date Posted: 1/9/2019

Job Snapshot

  • Employee Type:
    Contract to Hire
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    1/9/2019

Job Description

Help support one of our government clients in its mission to save all US taxpayers money. Our customer is passionate about their mission and we are tasked with keeping their IT services running smoothly, to help them achieve their goals. The auditors in this 4000 user community are subject area experts in all facets of government and industry best practices. We take great pride in supporting their wide scope of technology needs.

*US Citizen or Permanent Resident is required per Government Customer*

Primary Responsibilities of the Hardware & Printer Support Technician:

  • Provide technical assistance with the installation of new machines, monitor the machines for quality issues, maintain a record of issues and solutions
  • Resolves technical problems and answers queries by telephone or self-service tickets
  • Alert management to recurring problems

Required Experience/Skills of the Hardware & Printer Support Technician:

  • Experience maintaining and repairing printers (HP, Brother, Lexmark, Xerox)
  • Experience with computer and laptop maintenance and repair
  • Exceptional communication and customer service skills
  • Strong technical documentation skills
  • Experience with ticketing systems a plus

Keywords: Hardware & Printer Support Technician, Technical Support Specialist, Hardware, Customer Service, Documentation

Job ID: 314480

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging nearly 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!