Help Desk Coordinator in Nashville, TN at Eliassen Group

Date Posted: 9/12/2019

Job Snapshot

  • Employee Type:
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Our client is looking for a strong help desk coordinator with experience in data entry to make a positive contribution to their team.

The primary goal is to correct missing data fields like start and end dates of customer contracts in the CLM and to add new agreements with all appropriate metadata to enable reporting on renewal rates. Add data fields missing from existing contracts and locate, document, and load critical agreements currently not captured in the CLM. Correct missing data fields for customer contracts.

Responsibilities of a Help Desk Coordinator:

  • Responsible for using various company resources to identify, combine and confirm completeness of pdf agreements
  • Review, extract data, identify metadata fields from agreement documents and ensuring accurateness in preparation for uploading in an enterprise system
  • Ability to review and validate data entry requirements
  • Work with Project Manager and other constituents such as subject matter experts in a group effort to complete the project end to end

Requirements of a Help Desk Coordinator: 

  • 5 to 7 years of data entry experience required
  • 4+ years of experience with enterprise software such as Salesforce, Oracle, SAP etc.
  • Technical skills include documentation and time management
  • 5+ years using MS Word, Adobe PDFs, Excel, and other office applications

Keywords: Help Desk Coordinator, Salesforce, Oracle, SAP, MS Word, Adobe PDFs, Excel

Job ID: 329112

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!