Help Desk / Desktop Support Specialist in Boston, MA at Eliassen Group

Date Posted: 7/26/2019

Job Snapshot

  • Employee Type:
  • Location:
    Boston, MA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

We have a great opportunity for a Help Desk/Desktop Support Specialist with our industry-leading financial services client in Boston! This is a very long term contract opportunity.

We will accept corp to corp or w2 contractors. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Help Desk/Desktop Support Specialist:

  • Provide level 1 and level 2 support to individuals within the organization
  • Support all levels of the organization up to the C-level

Requirements of the Help Desk/Desktop Support Specialist:

  • At least 3 years of PC and Mac support experience, including mobile device support
  • Technical support experience in financial services, insurance, or large law firm environment preferred
  • Ability to handle issues over the phone - work is almost entirely over the phone support
  • Experience supporting all MS Office applications
  • Lotus Notes experience a plus

Keywords: Help Desk, Desktop Support Specialist, Technical Support, Tier 1 Support, Tier 2 Support, MS Office, Financial Services

Job ID: 321670

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!