Help Desk Support Engineer in Nashville, TN at Eliassen Group

Date Posted: 11/6/2019

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Nashville, TN
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/6/2019

Job Description

Are you a passionate Help Desk Support Engineer with an interest in joining a financial services leader? If so, we may have the ideal role for you with our client in Nashville!

This is a contract to hire opportunity, applicants must be willing and able to work on a w2 basis and convert to FTE following contract duration. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Responsibilities of the Help Desk Support Engineer:

  • Diagnose and resolve technical issues
  • Troubleshoot computers, printers, phones, and software problems
  • Research and advise users on solutions
  • Identify and escalate urgent matters
  • Maintain knowledge of enterprise policies

Requirements of the Help Desk Support Engineer:

  • Associate's degree or equivalent experience and at least 2 years of relevant experience
  • Technical desktop support and troubleshooting experience
  • Good knowledge of PC hardware and software
  • Experience with MS Office Suite 
  • Customer service experience
  • Ability to effectively troubleshoot issues
  • Ability to work with customers
  • Strong organizational and record keeping skills
  • Flexibility in working hours
  • Clear and effective written and verbal communication skills

Keywords: Help Desk Support Engineer, Technical Support Specialist, Desktop Support

Job ID: 331805

About Eliassen Group:

Eliassen Group provides strategic talent solutions to drive our clients’ innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit http://www.eliassen.com.

Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!